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Know your customer brand perception, detect critical issues and transform unhappy customers into brand advocates.
Get startedSchedule demo ⟶
Understand what customers think of your site and/or product, discover churn drivers and take appropriate actions.
Try it for free ⟶
Add score-based follow-up questions, analyze comments and get to the root of your customer emotions and intents.
Get started ⟶Segment your customers by loyalty, react to their experiences and desires and predict any business fluctuations.
Gain meaningful insights over time, make powerful predictions and identify growth opportunities.
Learn more about customer satisfaction surveys ⟶
NPS is a trusted benchmarking metric of how your customers feel about you.
You can use NPS to identify which areas of business or product are performing well versus poorly by examining customer feedback from each phase.
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“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our user feedback workflow better.”
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“Usersnap gives our users’ a voice and helps the team to design and build solutions that fit the exact need of our users.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
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“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
.webp)
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
Try it now, no credit card.
