The Website Feedback Tool

Collect real, usable customer feedback for your website. Avoid scattered emails and streamline the feedback process with an automated, visual solution.

User Acceptance Testing with Usersnap

Just point, click & send

Annotating screens and creating feedback were never easier. Usersnap is a simple, effective website feedback tool giving you a screenshot of what your user sees. No plugins or installation required.

"Reporting an issue is just one click away and the combination of a screenshot in addition to highly relevant metadata makes reproducing a bug a breeze."

Enzo Pietzch - Jimdo a customer of Usersnap
Enzo Pietzch
Jimdo
Usersnap in action - pointing and commenting
Usersnap backend

Why does a website feedback tool need to be visual?

The visual website feedback tool enables you to capture images and screens so you can see what needs fixing. With Usersnap you can create screenshots directly in your browser—without any additional installation.

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Communicate and collect feedback

With a visual website feedback tool you can zero in on the important parts of your screen. Easily create screenshots with annotations, then assign, label and comment on them with your team.

Usersnap notifies you

100+ integrations to bring feedback into your process

Integrate Usersnap customer feedback with Slack
Slack
Integrate Usersnap customer feedback with Zapier and 1000+ tools
Zapier
Integrate Usersnap customer feedback with Zendesk
Zendesk
Integrate Usersnap customer feedback with Jira Software
Jira Software
Integrate Usersnap customer feedback with Jira Service Desk
jira service desk
Integrate Usersnap customer feedback with Intercom
Intercom
Integrate Usersnap customer feedback with Asana
Asana
Integrate Usersnap customer feedback with Hubspot via Zapier
HubSpot
Customer-centricity made easy with Usersnap user feedback and insights tool, see case study with DivvyHQ, Canva and Hawaii Airlines

The in-app annotation feedback via Usersnap is accurate and fast. It helped us shorten the customer support cycle and plays an important role in improving the usability of our product.

- Joscha Feth, Canva
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A screenshot says a 1000 words

Usersnap organizes your screenshots, feedback and bugs in one place.

Usersnap overview

LOVED BY TEAMS AT

Happy Usersnap customers

Get visual user feedback and
optimize your testing process

Yunchi Luo, Compass. Happy Usersnap customer
Yunchi Luo
Tech Lead at Compass

“Usersnap has significantly reduced our response time to fixing bugs, while it's integration with Desk makes managing feedback from our users easier, too. Consider the Compass engineering team impressed.”

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