Website Feedback Tool

Collect feedback
on your website

Collect real, usable customer feedback for your website. Avoid scattered emails and streamline the feedback process with an automated, visual solution.

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customer support widgets
customer support widgets

LOVED BY TEAMS AT

Happy Usersnap customers

Helping SaaS & software companies to collect feedback along the user journey

USER JOURNEY FEEDBACK

Improve the user journey, from landing page to subscription.

Show tailored pop-ups to website visitors, at the right place and right time. Collect feedback to optimize conversion rates, uncovering both their pains and delights.

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user journey
visual bug reporting
VISUAL FEEDBACK

Why does a website feedback tool need to be visual?

The visual website feedback tool enables you and your users to capture screens or videos so you can see what needs fixing. With Usersnap your users can create screenshots directly in your browser - without any additional installation.

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Website Success

Measure your success

Cultivate happier customers by measuring and obtaining insights that can help you make your website more successful and marketing decisions easier. Trend reports are readily available.

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statistics

Integrate with your favorite tools

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A short video on
How to rock collecting feedback on your website

website feedback and testing in remote settings much easier with Usersnap

“Usersnap helps connect our remote project team, all in different countries, and allows us to quickly track and collaborate on website testing tasks more efficiently.”

Shawn O’Quinn, President at Directica Media
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Test and see how Usersnap works

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Bug reports

See many issues in one bug report. Use annotations tools within a screenshot, or press play for a screen and voice recording.

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CSAT icon

User feedback and satisfaction

Add multiple comments, and draw on the screen all in one report. Hit video or voice record to capture the on-screen experience.

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UAT icon

User Acceptance Testing

Collect issues visually with screenshots, assign to colleagues, label the issue type, and add comments all in one widget.

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A Website Feedback software you can trust

Best Functionality Customer Feedback App
2021 Leader of Customer Feedback App
Best Ease of Use Customer Feedback App
Most Recommended Customer Feedback App
Top 20 Customer Feedback App
High Performer Customer Feedback App 2021 - Usersnap

Collect feedback,
ship better & faster.

Make precise product decisions with user feedback

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