Website Feedback Tool

Collect feedback
on your website

Collect real, usable customer feedback for your website. Avoid scattered emails and streamline the feedback process with an automated, visual solution.

Get started for free
customer support widgets
customer support widgets


Happy Usersnap customers

Helping SaaS & software companies to collect feedback along the user journey


Improve the user journey, from landing page to subscription.

Show tailored pop-ups to website visitors, at the right place and right time. Collect feedback to optimize conversion rates, uncovering both their pains and delights.

Try it for free ⟶
user journey
visual bug reporting

Why does a website feedback tool need to be visual?

The visual website feedback tool enables you and your users to capture screens or videos so you can see what needs fixing. With Usersnap your users can create screenshots directly in your browser - without any additional installation.

Get started ⟶
Website Success

Measure your success

Cultivate happier customers by measuring and obtaining insights that can help you make your website more successful and marketing decisions easier. Trend reports are readily available.

Learn more about product feedback tool ⟶

Integrate with your favorite tools

View all our integrations ⟶

A short video on
How to rock collecting feedback on your website

website feedback and testing in remote settings much easier with Usersnap

“Usersnap helps connect our remote project team, all in different countries, and allows us to quickly track and collaborate on website testing tasks more efficiently.”

Shawn O’Quinn, President at Directica Media
View all customer stories  ⟶

Test and see how Usersnap works


Bug reports

See many issues in one bug report. Use annotations tools within a screenshot, or press play for a screen and voice recording.

Click and try the widget ⟶
CSAT icon

User feedback and satisfaction

Add multiple comments, and draw on the screen all in one report. Hit video or voice record to capture the on-screen experience.

Click and try the widget ⟶
UAT icon

User Acceptance Testing

Collect issues visually with screenshots, assign to colleagues, label the issue type, and add comments all in one widget.

Click and try the widget ⟶

A Website Feedback software you can trust

Best Functionality Customer Feedback App
2021 Leader of Customer Feedback App
Best Ease of Use Customer Feedback App
Most Recommended Customer Feedback App
Top 20 Customer Feedback App
High Performer Customer Feedback App 2021 - Usersnap

Collect feedback,
ship better & faster.

Try it, it’s free, no credit card.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Try our browser extension