Capture feedback and send it as a bug report to your Jira

How to improve your existing Jira bug tracking process with Usersnap visual bug reporting tool in 10 minutes.

Usersnap in action

Get visual bug reports easier into Jira

1. It's hard for non-technical web visitors to report bugs

2. You never get complete bug reports: something is always missing.

3. Adding tickets manually to Jira is slow and complicated.

Solve all these problems at once →
User Acceptance Testing with Usersnap


Happy Usersnap customers

Get 100% more information on each bug report

With the Usersnap feedback widget your receive a screenshot, annotations, browser and screen size information, the URL and much more.

Visual bug reporting is super easy.

Annotated screenshots

Annotated screenshots

Let your testers add comments, annotations and even draw on your websites and give their feedback as it happens. It's so easy, you don't even have to explain how it works.

Try Usersnap For Free→

"Super easy for non-technical people to give feedback. Even when they don't understand the problem or what they're looking at. Great!"

Thomas Darnell
Head of Development team
Jira Usersnap integration

Fully integrated into Jira

Connect Usersnap with Jira Software and receive annotated screenshots in your Jira every time a bug report or feedback is created with Usersnap.

Bring designers, developers and project managers on the same page.

Tested on more than half a million of bug reports

We've spent 7 years improving & optimizing efficient visual bug tracking & customer feedback.  

Usersnap delivers our thousands of clients the best tool for making visual bug tracking also for non-technical people.

All context info
Usersnap integrations

Receive bug reports in Jira in less than 10 minutes

1. Embed the widget on your web project.

2. Connect Usersnap to your Jira server.

3. Receive feedback & visual bug reports from visitors directly to your Jira.

What you get with Usersnap and how it will help you

Customisable feedback widget

Adapt the widget to your brand and integrate it into your websites.

Screenshot with comments

See the visitor's comments visually with screenshot and annotations.

Client-side error recording

Get Javascript errors for fast bug reproduction and debugging.

Understand what your user see

See exactly what your users see.  
Get a browser screenshot without any plugin required.

Automatic Transfer to Jira

Automatic or selective transfer to your favourite issue tracking tool.

Powerful dashboard

Everything your team needs to manage bugs and feedback. Collaborate, organise, label, search, prioritise.

Don't pay for multiple Jira users

There is no limit how many people can give feedback via Usersnap.

All the metadata available

URL. Operating system. Screen resolution. Browser version. Console logs.

Get notified on new issues.

Never miss a critical bug again. Receive bug reports & user feedback inside Slack and Intercom.

Add visual feedback to your Jira software

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