In this article, we walk you through the ultimate in-app feedback how to strategy, including the 5 best ways to engage with mobile customers and collect it (if you’re lost in the haze).
Continue Reading “How to Collect In-App Feedback: Top 5 Ways For SaaS” →Tag: in-app feedback
Best Feedback Popup Surveys Examples & How To Create One
Check out these engaging feedback pop-up examples to help you reach more users.
A good SaaS team knows that every design choice stems from one place — user feedback.
And what’s worse than bad feedback? No feedback at all.
Continue Reading “Best Feedback Popup Surveys Examples & How To Create One” →Top 25 Website Feedback Widgets 2025
Imagine a SaaS company that has personally engaged with up to 50% of its users—unprecedented, right?
Well, prepare to be amazed, because at Usersnap, we’ve achieved this remarkable feat using a simple feedback widget for websites, apps, and products. In fact, over half of our customers have eagerly shared their feedback through our widget, and our power users consistently contribute 2-5 feedback items every quarter without any prompting.
In this article, you will check the updated list of tools what are offering those widgets and you will also understand how this little thing can be added to your web or mobile applications.
For a SaaS product to grow and stay relevant (or any company’s growth, for that matter), you need to have a constant stream of customer feedback on the website and in-app.
However, it’s way easier said than done. We will share with you how you can set up interactive widgets on websites and how to increase engagement for feedback sections on websites.
By the end of this read, you will be ready to create a feedback button with a template.
Continue Reading “Top 25 Website Feedback Widgets 2025” →Floating action buttons: The best SaaS guide to date
Work smarter, not harder. Everyone has heard that saying at least once in their life. And that’s what the floating action button aims to do. Also known as feedback menus at Usersnap, floating action buttons make a website more user-friendly; many companies find them necessary when collecting customer feedback and making product or website improvements.
Continue Reading “Floating action buttons: The best SaaS guide to date” →How we built a product feedback software tailored for product managers
Are you wondering whether or not you need product feedback software to help you listen to your users? Try answering this question: Can you recall three pieces of product feedback that helped you build a better solution?
If you can, great memory. OR… may it be that you don’t receive enough feedback, and you don’t have customer evidence for every new solution on your roadmap? So, you can still clearly count the instances when you do have feedback to back up your decision.
Relax, we’re not here to judge, in fact, we’ve been there! Collecting customer feedback is time-consuming, and being a product-led growth company takes time. Especially if what users say contradicts your hypothesis and vision. (Oh boy, yes, these things happen…) Which is the reason why we wanted to write this article. 😉 We want to share our journey from spending weeks collecting a mere couple of user feedback to scaling up feedback touchpoints and eventually realizing our own software is an outstanding Product Feedback Software!
Continue Reading “How we built a product feedback software tailored for product managers” →