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One feedback menu for bug reports, ideas and support
Up to four options behind one floating button. Users report a bug, request a feature, rate their experience or reach support, and each choice lands in the right Usersnap project.
Get started for free
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Send every customer to the
right place, without guessing
Different requests.
One menu.
The menu hosts up to four Usersnap projects, for example a bug report with screenshot, an experience rating and a feature request form. Connect projects you already run, or let Usersnap create new ones.
One snippet on your site covers every project in the menu, so adding an option never means another install.
Put support chat and docs in the same menu
Add Intercom, Zendesk Chat or Drift as a menu option, or link your product documentation and community forum.
In the project settings, pick an icon, type a headline and paste the URL or JavaScript.
From menu click to scored opportunity
Everything sent through the menu shows up in the Triage inbox, next to the project it came from. Your team reviews it there, groups related requests into opportunities on the Opportunities Board and scores them on value and effort.
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Build better products
with customer feedback
Try it now, no credit card.
