Measure and see what you need to improve to make customers love your product.
Get startedSend pop-ups with NPS, CSAT, CES or other rating systems to know customer happiness. Follow up with dynamic, open-ended questions to understand why customers think this way.
Find out more about microsurveys ⟶Use polls and ratings to measure customer happiness. Follow up with a dynamic open-ended question to understand "why" customers think this way.
Constanly be listening to feedback and improving your product. Gain trust from your customers by showing you care. Check out our ultimate guide to customer feedback for more information!
Learn more about feedback menu ⟶Measure specific features or experiences with stars or emoji scales - it's easy to rate and encourages additional feedback.
Measure customer brand loyalty to uncover expectation gaps and build better customer relationships.
Create better customer experiences by listening to how customers feel about the ease of interaction with you.
Usersnap offers various feedback tools and templates to get the right feedback at the right time.
Try it for 15 days. No credit card needed.