In praise of QA: What is Quality Assurance?

I’m super happy to work with a company that puts a lot of energy into the quality assurance part of every single software development project.

Quality assurance is a discipline that’s overlooked and under-appreciated. We produce software, share it with the team, test it, collect feedback, ask beta testers and then do it over again. Share, test, collect, ask, repeat. Yup, that’s pretty much it.

Yet people treat quality assurance as something superficial – a few tests here, a few user feedback there, and with one big eye staring at the release button.
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Why every SaaS company should perform user tests

We often hear the phrase “prevention is better than cure”. It’s gotten a bit old over time, but that doesn’t make it any less true.

This phrase sums up the zest of the article you’re going to read now. Before you roll out any product, you always test it. You basically just make sure that everything you designed is there and it works exactly like you designed it.
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User Acceptance Testing explained in 8 GIFs

Not long ago we published the post “Bug tracking explained in funny GIFs“. We had a lot of fun writing it and got a lot of positive reactions. Therefore, we decided to write another post about a topic that is equally relevant to us: User Acceptance Testing. Many of our customers use Usersnap for User Acceptance Testing and we have written a few serious articles about this topic.

If you are new here: User Acceptance Testing is often the last step in software development. The idea is to test if a product works for the user. If you want to read more about how to get started with UAT we have some interesting articles for you. If are just here for the fun, read on! 🙂

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How to get started with issue tracking (+ free issue tracker template)

Tracking issues for a software project is often a tedious task, and given the number of variables involved, it can get rather annoying to control mistakes that occur.

With a number of bugs and errors happening at the same time, it becomes imperative to install an internal workflow and toolchain for your issue tracking team.

This has increased importance during today’s times when developers need to assure that the product is high in quality and has minimal issues.

So we decided to provide you with this ultimate guide on how to get started with issue tracking.

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6 Tips For a Successful User Acceptance Testing Plan

A while ago, we published an article on “What User Acceptance Testing is all about” and a follow up article on “5 UAT Testing Types”. Since then, we got a lot of feedback from users and people asking for further advice on the topic of UAT.

Therefore we decided to sum up all those inquiries and answer the following question: ”What’s the key to a successful User Acceptance Testing?”

We put our heads together and collected the following six tips for you. Enjoy reading & have fun executing your next User Acceptance Test Plan.
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What is Software Testing?

Your software application is acting weird: it’s crashing during quality analysis and the front-end application isn’t working as expected! You need a software testing team to figure out the problem areas of your application.

The testing team finds and reports bugs to the developers. The testers just saved the project team from a nightmare! That’s what a software tester primarily does.

They’re the experts in finding and reporting software bugs and flaws.

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11 Tips and Best Practices on How to use the Usersnap Bug Tracker

Bug Tracking is a constant endeavor that is paying off with time. Bug tracking has a positive influence on customer satisfaction and conversion rates, a topic which I have explored in an earlier blog post.

Today I want to share a few tips and best practices on how to use the Usersnap bug tracker with you. I know, it is our own product, but this article will hopefully still be helpful for you – either if you are already using Usersnap or if you want to try it out.

Either way – thanks for reading!

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New study reveals the state of client collaboration in development & design

We at Usersnap teamed up with Assembla to survey nearly 1.000 agencies, development & design companies throughout the world and across industries. We uncovered how client collaboration in web development has changed over the years, and how it needs to change.

The State of Client Collaboration in Development & Design Survey Report explores the field of client work and how collaboration is evolving.

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7 most important bug reporting skills every QA agent should have

A while ago, someone asked me: ”Thomas, what skills do I need to have when tracking bugs and joining a QA team?

I was astonished by the question and more importantly, quite disappointed that I wasn’t able to come up with a great answer.

But it made me think. And it pushed me to do some research and to exchange ideas with other people in the bug-reporting world.

And today, I’m happy and ready to answer this question. Here are the most important bug reporting skills you need to have.
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What we learned from prototyping with Facebook Origami

We at Usersnap are always looking for new ways and workflows in order to be more productive.

This week our UI / UX designer Benedikt worked on some new design drafts. Instead of using a traditional approach of prototyping we ended up using Facebook Origami.

In this post we are going to share some key takeaways and lessons learned for getting started with Facebook Origami. Check out our Facebook Origami review.

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