What is Software Testing?

Your software application is acting weird: it’s crashing during quality analysis and the front-end application isn’t working as expected! You need a software testing team to figure out the problem areas of your application.

The testing team finds and reports bugs to the developers. The testers just saved the project team from a nightmare! That’s what a software tester primarily does.

They’re the experts in finding and reporting software bugs and flaws.

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11 Tips and Best Practices on How to use the Usersnap Bug Tracker

Bug Tracking is a constant endeavor that is paying off with time. Bug tracking has a positive influence on customer satisfaction and conversion rates, a topic which I have explored in an earlier blog post.

Today I want to share a few tips and best practices on how to use the Usersnap bug tracker with you. I know, it is our own product, but this article will hopefully still be helpful for you – either if you are already using Usersnap or if you want to try it out.

Either way – thanks for reading!

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New study reveals the state of client collaboration in development & design

We at Usersnap teamed up with Assembla to survey nearly 1.000 agencies, development & design companies throughout the world and across industries. We uncovered how client collaboration in web development has changed over the years, and how it needs to change.

The State of Client Collaboration in Development & Design Survey Report explores the field of client work and how collaboration is evolving.

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7 most important bug reporting skills every QA agent should have

A while ago, someone asked me: ”Thomas, what skills do I need to have when tracking bugs and joining a QA team?

I was astonished by the question and more importantly, quite disappointed that I wasn’t able to come up with a great answer.

But it made me think. And it pushed me to do some research and to exchange ideas with other people in the bug-reporting world.

And today, I’m happy and ready to answer this question. Here are the most important bug reporting skills you need to have.
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What we learned from prototyping with Facebook Origami

We at Usersnap are always looking for new ways and workflows in order to be more productive.

This week our UI / UX designer Benedikt worked on some new design drafts. Instead of using a traditional approach of prototyping we ended up using Facebook Origami.

In this post we are going to share some key takeaways and lessons learned for getting started with Facebook Origami. Check out our Facebook Origami review.

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Should you outsource website testing?

OK, I get it. Everyone wants to get high quality at no cost. Right?

It is particularly in software that we see a clear trend towards outsourcing. This is nothing new.

Because of the increasing average salaries of developers and the difficulty in finding qualified engineers, many companies are welcoming the idea of outsourcing.

When it comes to testing, outsourcing might also look like an easy win. Promised high quality at no (internal) costs. Awesome.

But before you consider outsourcing for your company, I recommend that you ask yourself the following questions.
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Deconstructing User Testing

When interacting with our customers and blog readers, we usually find that everyone has a different set of ideas on proper user testing workflows. Blame it on the inconsistencies when it comes to the terminology of User Testing, Usability Testing or User Acceptance Testing. The need for clarification on this topic is certainly huge.

In this blog post, I will try to bring some light into the fields of Usability Testing as well as User Acceptance Testing. I will also highlight the main differences of both areas. Check out what user testing is all about.
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Why no one talks about agile testing…

… or how to be the first one who gets going with agile testing.

When working on digital projects and products, you probably encounter the term ‘agile‘ a lot.

The word agile is widely used (and sometimes misused). It refers to the methodology of project management which strives to establish certain principles of collaboration, flexibility and transparency. It emphasizes the importance of feedback throughout the entire development workflow.

So when it comes to testing, web development teams go back to traditional approaches rather than following the agile path.

In this post, I’ll give you an overview on agile testing as well as some useful guides on how to get started with the idea of agile testing.
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Mobile first: How to approach mobile website testing?

Smartphones seem to have taken over desktop computers in terms of usage. The number of smartphone users has increased tremendously in the last few years and by 2016, there will be more than 2 billion smartphone users. In addition, half of the internet’s usage comes from mobile devices.

This development affects also web design for some years. InVision recently stated in one of their blog posts:

“Responsive Design is no longer a luxury, but a necessity.”

Especially when it comes to testing, mobile website testing still is in its child’s shoes and developers face a hard time getting the best result out of their work.

In this blog post we are going to show how to set up the perfect mobile website testing workflow and how to easily conduct browser tests for mobile.

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5 essential tips for improving your website mockups & prototypes!

Have you ever received feedback on new website mockups or prototypes starting with “Which language is that? I don’t understand “lorem ipsum!!”?

Well, yes? Then you’ve been there. And it isn’t really a great feeling. Not because of the question itself.

In this post we are going to show you 5 tips on how to prevent yourself from receiving such feedback and how to make your website mockups even better.

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