All About Quality Assurance (QA)

How to Design a Quality Assurance Workflow

Mistakes are inevitable. We’re only human, after all. But when it comes to delivering software or websites to our clients, we want to make that happen with as few errors as possible. It sounds like a great goal, but how do you systematically achieve it?

The key to minimizing errors is to design a quality assurance workflow that is efficient and reliable. In this article, I discuss exactly how to do that, whether your company is big or small or a one (wo)man show. Continue Reading “How to Design a Quality Assurance Workflow” →

Ebook: Guide on How to create a Product User loves using Trello, and Prezi.

When thinking of how to create a product to sell, one often wants to provide a solution to a real problem. But that is rarely sufficient to develop an enjoyable product which users can’t stop thinking about.

Here is where user testing comes in. By involving users in the product development process, companies can incorporate feedback in every product development stage.

In this article, we want to give you an introduction on what user testing is and why it is necessary on how to build a product. For an in-depth exploration of the topic, please see our ebook on “How to create a product users love”. Happy reading!

Continue Reading “Ebook: Guide on How to create a Product User loves using Trello, and Prezi.” →

Why every SaaS company should perform user tests

We often hear the phrase “prevention is better than cure”. It’s gotten a bit old over time, but that doesn’t make it any less true.

This phrase sums up the zest of the article you’re going to read now. Before you roll out any product, you always test it. You basically just make sure that everything you designed is there and it works exactly like you designed it.
Continue Reading “Why every SaaS company should perform user tests” →

User Acceptance Testing explained in 8 GIFs

Not long ago we published the post “Bug tracking explained in funny GIFs“. We had a lot of fun writing it and got a lot of positive reactions. Therefore, we decided to write another post about a topic that is equally relevant to us: User Acceptance Testing. Many of our customers use Usersnap for User Acceptance Testing and we have written a few serious articles about this topic.

If you are new here: User Acceptance Testing is often the last step in software development. The idea is to test if a product works for the user. If you want to read more about how to get started with UAT we have some interesting articles for you. If are just here for the fun, read on! 🙂

Continue Reading “User Acceptance Testing explained in 8 GIFs” →

How to get started with issue tracking (+ free issue tracker template)

Tracking issues for a software project is often a tedious task, and given the number of variables involved, it can get rather annoying to control mistakes that occur.

With a number of bugs and errors happening at the same time, it becomes imperative to install an internal workflow and toolchain for your issue tracking team.

This has increased importance during today’s times when developers need to assure that the product is high in quality and has minimal issues.

So we decided to provide you with this ultimate guide on how to get started with issue tracking.

Continue Reading “How to get started with issue tracking (+ free issue tracker template)” →

6 Tips For a Successful User Acceptance Testing Plan

A while ago, we published an article on “What User Acceptance Testing is all about” and a follow up article on “5 UAT Testing Types”. Since then, we got a lot of feedback from users and people asking for further advice on the topic of UAT.

Therefore we decided to sum up all those inquiries and answer the following question: ”What’s the key to a successful User Acceptance Testing?”

We put our heads together and collected the following six tips for you. Enjoy reading & have fun executing your next User Acceptance Test Plan.
Continue Reading “6 Tips For a Successful User Acceptance Testing Plan” →

What is Software Testing?

Your software application is acting weird: it’s crashing during quality analysis and the front-end application isn’t working as expected! You need a software testing team to figure out the problem areas of your application.

The testing team finds and reports bugs to the developers. The testers just saved the project team from a nightmare! That’s what a software tester primarily does.

They’re the experts in finding and reporting software bugs and flaws.

Continue Reading “What is Software Testing?” →

11 Tips and Best Practices on How to use the Usersnap Bug Tracker

Bug Tracking is a constant endeavor that is paying off with time. Bug tracking has a positive influence on customer satisfaction and conversion rates, a topic which I have explored in an earlier blog post.

Today I want to share a few tips and best practices on how to use the Usersnap bug tracker with you. I know, it is our own product, but this article will hopefully still be helpful for you – either if you are already using Usersnap or if you want to try it out.

Either way – thanks for reading!

Continue Reading “11 Tips and Best Practices on How to use the Usersnap Bug Tracker” →

New study reveals the state of client collaboration in development & design

We at Usersnap teamed up with Assembla to survey nearly 1.000 agencies, development & design companies throughout the world and across industries. We uncovered how client collaboration in web development has changed over the years, and how it needs to change.

The State of Client Collaboration in Development & Design Survey Report explores the field of client work and how collaboration is evolving.

Continue Reading “New study reveals the state of client collaboration in development & design” →

7 most important bug reporting skills every QA agent should have

A while ago, someone asked me: ”Thomas, what skills do I need to have when tracking bugs and joining a QA team?”

I was astonished by the question and more importantly, quite disappointed that I wasn’t able to come up with a great answer.

But it made me think. And it pushed me to do some research and to exchange ideas with other people in the bug-reporting world.

And today, I’m happy and ready to answer this question. Here are the most important bug reporting skills you need to have.
Continue Reading “7 most important bug reporting skills every QA agent should have” →