Author: Thomas Peham

Designing forms for your website: The good, the bad and the ugly of web forms.

Building a web page or web app takes a lot of time, resources and patience. I get that. And because of these reasons, the little things get overlooked.

When building a new website or application, you probably count your website form as one of those little things.

But it really shouldn’t be overlooked, this little thing.

That is why I’m going to talk about the UI mystery of web forms and how you can build an awesome form for your website yourself.

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What I’ve learned about growth after 1 year in a SaaS business

My journey with Usersnap started about a year ago, on November 3rd 2014.

At that point, I’ve already gained some experience as a project manager in a digital agency and a media company. So I was already working on fast-moving projects beforehand. However, the last 12 months have been an incredible journey with a lot of new learnings and insights into the world of SaaS startups.

This is why I thought it would be fun to share with you some of the best lessons I’ve learned as a non-developer in a super fast-growing SaaS-startup.

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Why we have to talk about client-side JavaScript error logging!

Web browsers got some superpowers over the last few years. The increasing speed of the browser engines has pushed browsers from being simple website viewers to a level where they are platforms executing our beloved applications like Gmail and Facebook day in day out.

Of course, this opened up the door for developers to do incredible things. But just like with everything that’s new, chances are high that bugs and issues occur. A lot of times, client-side errors give developers a hard time in reproducing and finding the bugs.

In this blog post, I’m going to show you why client-side JavaScript error logging is easy to implement and that it is just a few clicks away 🙂

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7 most important bug reporting skills every QA agent should have

A while ago, someone asked me: ”Thomas, what skills do I need to have when tracking bugs and joining a QA team?”

I was astonished by the question and more importantly, quite disappointed that I wasn’t able to come up with a great answer.

But it made me think. And it pushed me to do some research and to exchange ideas with other people in the bug-reporting world.

And today, I’m happy and ready to answer this question. Here are the most important bug reporting skills you need to have.

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Why a bug report isn’t enough.

OK, I get it. You have an excellent team of developers, designers and project managers. You develop a great piece of software for a client. And you test it. Of course.

That is one awesome application. But then, when the application reaches the client’s end, bugs are popping out everywhere. Boom.

Despite all your best efforts, bug reports are coming in. So what’s the issue here?

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What we learned from prototyping with Facebook Origami

We at Usersnap are always looking for new ways and workflows in order to be more productive.

This week our UI / UX designer Benedikt worked on some new design drafts. Instead of using a traditional approach of prototyping we ended up using Facebook Origami.

In this post we are going to share some key takeaways and lessons learned for getting started with Facebook Origami. Check out our Facebook Origami review.

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Should you outsource website testing?

OK, I get it. Everyone wants to get high quality at no cost. Right?

It is particularly in software that we see a clear trend towards outsourcing. This is nothing new.

Because of the increasing average salaries of developers and the difficulty in finding qualified engineers, many companies are welcoming the idea of outsourcing.

When it comes to testing, outsourcing might also look like an easy win. Promised high quality at no (internal) costs. Awesome.

But before you consider outsourcing for your company, I recommend that you ask yourself the following questions.

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What is User Testing? All you wanted to ask!

When interacting with our customers and blog readers, we usually find that everyone has a different set of ideas on proper user testing workflows. Blame it on the inconsistencies when it comes to the terminology of User Testing, Usability Testing or User Acceptance Testing. The need for clarification on this topic is certainly huge.

In this blog post, I will try to bring some light into the fields of Usability Testing as well as User Acceptance Testing. I will also highlight the main differences of both areas. Check out what user testing is all about.

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