Track feature requests & read customer feedback on Slack: what we do at Usersnap

Tracking feature requests from customers is a blessing, and also a nightmare for Product Managers. You want to know the needs and new ideas from your customers. So you love hopping onto different pages to hunt them down, hitting F5 to refresh the list every hour. I’m only kidding.

We at Usersnap believe the voice of customers should be the driver of product development. And our Slack integration 2.0 allows you to track customer requests timely in a streamlined fashion. 

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Top 7 Translation Management Tools for Software Builders

As a business, we’re regularly trying new products and tools to help us with our software development.

Especially when building customer-centric products, the software text matters. Providing software in our customer’s native language impacts the user experience a lot. 

Therefore, we evaluated different platforms for software localization and wanted to share some of our findings.

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Software localization pro tip from Content Snare: get an onsite feedback management tool

How does a team under 10 people pull off software localization in over 60 countries?

Well, it requires super talented and enthusiastic people. And also having a super easy-to-use feedback reporting tool for power users to send in screenshots of translation issues comes in handy as well!

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GitLab vs GitHub: Key differences & similarities

Version Control repository management services are a key component in the software development workflow. In the last few years, there’s been much debate about GitLab vs GitHub, as they positioned themselves as handy assistants for developers, particularly when working in large teams.

With the latest release of GitLab 10.0, GitLab took a major leap forward from code management, to deployment and monitoring. GitLab calls it Complete DevOps. They aim for the entire software development, deployment, and DevOps market.

That means when talking about the differences and similarities of GitLab vs GitHub, we need to look beyond code repositories and take a look at the entire process.

Ready?

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12 best web development blogs you should be reading right now

This article is brought to you by Usersnap – a visual feedback & bug tracking tool, used by software companies like Facebook, Google, and Microsoft.

Creating software isn’t that easy. There is a ton of things to consider. The more you actually create, the more you’ll learn.

And since there are many developers out there who share their experience, it’s a hard game to follow all of them. Because of this, we collected the following blogs and present you a list of 11 web development blogs worth reading.

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A good feature request collection tool helps product managers to do their jobs better

Traditionally, feature request collection is a tedious, disorganized process with varied results. Companies send cold emails to their customers, hope they respond, and if they’re lucky, store their response in a spreadsheet that has little to no structure.

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A website feedback widget solves Dynatrace’s 2000+ employee communication

Keeping the marketing website flawless while agilely renewing the content is not a one-man job! But when many stakeholders are involved, it’s difficult to streamline the suggestions and issues. That’s why Dynatrace added a website feedback widget to make it easy to send in feedback and triage tasks.

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How to build a cloud-based SaaS application

More and more SaaS application businesses are taking off the ground today. And it’s great.

The SaaS business is a super-fast growing industry attracting more and more people and companies. These organizations are more and more floating applications in the cloud. Scaling in the cloud has some essential benefits and risks as well.

In this article we are going to show you how to start building a cloud-based SaaS architecture, dealing with issues of scalability and what this means for your SaaS application.

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