Author: Tomas Prochazka

In today’s market, product managers and CPOs can access a wide range of Enterprise Feedback Management (EFM) software tools.

However, selecting the right tool can be daunting as it should match the company’s objectives, integrate seamlessly with existing systems, and provide robust analytics. 

Practical enterprise feedback management software tools do more than collect feedback. They help businesses identify areas for improvement, evaluate customer satisfaction levels, and make adequate adjustments to their products or services. 

Continue Reading “16 Best Enterprise Feedback Management (EFM) Software” →

In today’s product management space, finding the right tools to navigate the complexities of the product discovery process is crucial.

For product managers, CPOs, and CTOs, the challenge isn’t just about generating ideas but efficiently validating and refining them to meet market needs.

The right product discovery tools make all the difference, offering robust solutions for gathering insights, prioritizing opportunities, and aligning team efforts. As we head into 2024, the demand for tools that streamline these processes and enhance product understanding has never been more critical. 

Continue Reading “15 Best Product Discovery Tools 2024” →

Why do the most successful product managers always seem to pay attention to the power of a well-constructed NPS survey?

These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions. 

Continue Reading “21+3 NPS Survey Questions and Templates for 2024” →

User Acceptance Testing (UAT) is important for more agile software development teams.

It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users.

However, as pivotal as it is, it’s frequently harassed by challenges, underscoring the quintessential role of having adept UAT testing tools.

Continue Reading “Best 15+6 UAT testing tools (2024)” →

With an outcome-based discovery approach, Jira Product Discovery (JPD) equips teams to prioritize topics that deliver tangible value, ensuring that they are not just ticking off items on a to-do list but truly contributing to the product’s success. 

Unlike Jira Software, which is adept at tracking and managing development tasks, JPD fosters stakeholder alignment and strategic planning.

This capability is pivotal in averting the “feature factory” phenomenon; as Tanguy Crusson, Head of JPD, says, “Roadmaps should focus on why and not just what and when.”

For those new to the platform, we want to offer our real example of using Jira Product Discovery over the past quarters as guidance on maximizing the benefits of this powerful tool.

Continue Reading “How To Use Jira Product Discovery in 4 Steps” →

Have you ever found yourself lost in a sea of emails, dreading the onslaught of differing opinions, suggestions, and critiques? We get it. It’s like trying to navigate a ship in stormy waters with multiple captains yelling out instructions.

Continue Reading “Feedback Prioritization: 6 Steps How to Prioritize Customer Feedback” →

Imagine the idea of having a magical crystal ball that reveals the deepest thoughts and desires of your customers.

Well, you might not need a crystal ball anymore, because AI-driven data and customer insights are here to make your business dreams come true!

Continue Reading “The AI Revolution in Customer Insights with 7 Examples” →