looking to enhance product experiences and feature adoption
needing insights to improve features, flows and interfaces
looking to define the value proposition to follow a focused strategy
Having the right participants in research calls is tough. With the user interview scheduler and the rest of Usersnap’s functionality, have greater confidence that the user you’re talking to is going to give you profound insights.
Respond to users directly in Usersnap: drill down on their context and pains before or after an interview actually begins.
Visit the statistics page to view how your users respond to the interview request. Keep an eye on the month on month trends and see if your calls-to-action (CTAs) are tight and effective.
Label feedback according to user segment or problem space, and have a clear overview of the types of users you’ve already interviewed for future iterations.
Google's HEART framework consists of five key metrics for the different aspects of the user experience.
Pricing and packaging your products and services is a continuous optimization process and requires profound understanding of your users, buyers, as well as competitors.
Understanding the Jobs-to-Be-Done is the cornerstone of successful product design and delivery.
Hear how customers feel about their effort required with your product.
Confirm all testing scenarios internally in preparation for your beta release.
Make reporting issues faster for your users, with screenshots, a comment, and annotations.