A customer satisfaction survey software to

Get more customer feedback and grow with confidence

Interactive feedback ratings and CX surveys reveals what and why customers love your product. So you can continue to wow them.

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Measure customer satisfaction and customer experience feedback
Measure customer satisfaction and customer experience feedback
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Always listen. Constantly improve and grow.

Boost engagement with micro surveys and NPS widgets

Send targeted pop-ups with NPS, CSAT, CES or other rating systems to measure customer satisfaction. Follow up with conditional open-ended questions to dig into customers needs.

Find out more about microsurveys ⟶
Customer behavior based surveys
Trigger in-app surveys with user events
Usersnap project settings
Easily set live/pause survey projects
Customer feedback survey customization
Collect customer feedback with in-product polls and ratings

Know what’s working with readily customer satisfaction chart

Match product user events with polls and rating surveys to track customer sentiment on your core and new features. Use the project statistics dashboard to report trends.

Browse survey templates and get started ⟶
User data automatically synced
Send user data along with each response
Reply to customer feedback timely
Reply to customers and start a conversation

Make customers feel included in the growth of the product

Constanly be listening to feedback and improving your product. Gain trust from your customers by showing you care. Check out our ultimate guide to customer feedback for more information!

Learn more about feedback menu ⟶
Gather customer feedback across devices
Gather user feedback across devices
Get upvotes on customer feedback and requests
Publish feature request board to get upvotes
Customer feedback and support action menu

Get started in minutes with customer feedback templates

Customer satisfaction widget

Customer satisfaction widget

Measure specific features or experiences with stars or emoji scales - it's easy to rate and encourages additional feedback.

Use this template ⟶
NPS survey widget

NPS survey link

Measure customer brand loyalty to uncover expectation gaps and build better customer relationships.

Go to template page  ⟶
Customer effort score in-app survey

Customer effort survey

Create better customer experiences by listening to how customers feel about the ease of interaction with you.

Learn more about this template ⟶
Usersnap helps Canva stay on top of customer satisfaction

“Usersnap allows us to get feedback more often and more precise ever since we adopted it. This really helps us to iterate faster on our product community's needs.”

Joscha Feth, Engineer Lead, Canva
View all customer stories  ⟶

See how you can set up a CSAT program by yourself

9 Customer feedback survey examples in 2 minutes

Not getting enough customer feedback?

Usersnap offers various customer feedback tools and targeting options to get the right feedback at the right time.

Collect more customer feedback with Usersnap

Unlock a reliable path of feedback and growth.

Try it for free. No credit card needed.

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