We are happy to announce new features for our Usersnap Chrome Extension! We added a new keyboard shortcut to the chrome extension, as well as an update for managing the browser tabs.
New Keyboard Shortcut
We added a new shortcut (default: Alt + U) to the Chrome extension which lets you open the extension in a very simplistic way. Instead of clicking on the extension icon you can open Usersnap by pressing “Alt + U” (or any other shortcut of your choice). Find the option in the extension options by right-clicking on the Usersnap icon.
The added feature is particularly helpful for annotating mouse-over popups, dropdown boxes or any other pull-down menu. By using the shortcut you can now annotate all these “dynamic contents”.
Tab Update
With the updated Chrome extension we improved the behaviour of the extension. If you open the Usersnap extension by clicking the extension icon in your browser, the screen for your annotations will now open in a tab right next to your opened browser tab. After finishing your annotations you are redirected to your “old” browser tab which allows you to continue browsing the web just where you stopped beforehand.
Do you miss any features?
If you have any feature ideas, don’t hesitate to contact us: help@usersnap.com or leave us a tweet @usersnap.
You don’t have the Chrome extension installed?
Visit the Chrome Web Store and download the Usersnap browser extension.
Turn scattered customer signals into decisions you can defend
Support tickets, sales calls, in-app comments, surveys and NPS land in one shared view automatically, tagged back to the source the moment they arrive.
- See the pattern across channels, without anyone stitching tools together first.
- Start from a scored opportunity your team can act on the same day.
- Every claim traces back to a real comment, so the roadmap holds up to the follow-up question.
- One platform replaces three to five point tools, with a single data agreement and one security review.
One snippet connects Usersnap to your stack and it is live in minutes. Start free or book a demo with our team.
