Thomas Peham - Usersnap Blog

Why a bug report isn’t enough.

OK, I get it. You have an excellent team of developers, designers and project managers. You develop a great piece of software for a client. And you test it. Of course.

That is one awesome application. But then, when the application reaches the client’s end, bugs are popping out everywhere. Boom.

Despite all your best efforts, bug reports are coming in. So what’s the issue here?

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What we learned from prototyping with Facebook Origami

We at Usersnap are always looking for new ways and workflows in order to be more productive.

This week our UI / UX designer Benedikt worked on some new design drafts. Instead of using a traditional approach of prototyping we ended up using Facebook Origami.

In this post we are going to share some key takeaways and lessons learned for getting started with Facebook Origami. Check out our Facebook Origami review.

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What is User Testing? All you wanted to ask!

When interacting with our customers and blog readers, we usually find that everyone has a different set of ideas on proper user testing workflows. Blame it on the inconsistencies when it comes to the terminology of User Testing, Usability Testing or User Acceptance Testing. The need for clarification on this topic is certainly huge.

In this blog post, I will try to bring some light into the fields of Usability Testing as well as User Acceptance Testing. I will also highlight the main differences of both areas. Check out what user testing is all about.

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Hands-on experience with Hugo as a static site generator

Many years ago, we launched bugtrackers.io as a small side project. Since then, the site has grown from a three-pager to a website with dozens of interviews.

The increasing number of pages & therefore line of code made us look for ways to improve our internal workflow.

We also ended up using GoHugo as our main website framework for bugtrackers.io. In this post I’m going to share some of our first experiences with GoHugo as well as our path to ending up where we are right now.

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Why no one talks about agile testing…

… or how to be the first one who gets going with agile testing.

When working on digital projects and products, you probably encounter the term ‘agile‘ a lot.

The word agile is widely used (and sometimes misused). It refers to the methodology of project management which strives to establish certain principles of collaboration, flexibility and transparency. It emphasizes the importance of feedback throughout the entire development workflow.

So when it comes to testing, web development teams go back to traditional approaches rather than following the agile path.

In this post, I’ll give you an overview on agile testing as well as some useful guides on how to get started with the idea of agile testing.

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A beginner’s guide to Pivotal Tracker: How to boost your Pivotal Tracker projects!

When working in agile development teams or web agencies, you are probably always on the look-out for new and better productivity tools. Pivotal Tracker might be one of these tools which can help you become a better and faster team.

In this post, you’ll find everything you need to know when getting started with Pivotal Tracker. You will also find some useful tips & tricks on how to get more out of your Pivotal Tracker projects.

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Fundamentals on setting up your bug reporting workflow

With all these emerging new devices – from mobile devices, to wearables, to VR, to smart devices – having a proper bug reporting workflow in place becomes quite a challenge.

Building web applications in particular might seem quite painful due to the different screen sizes of the used devices. It can even be worse than testing native apps for the Android ecosystem.

In this post, I’d like to show you different ways of setting up your bug reporting workflow. Including manual, automated and crowd-sourced workflows.

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Stop being lazy with ad-hoc feedback.

User feedback and testing probably aren’t a high priority for you when working on your new landing page or web application. But it’s something you should take into consideration before heading in the wrong direction with your newly launched landing page.

Collecting and managing feedback or user complaints on website issues doesn’t always require the use of a large bug-tracking or feedback system. For many (especially) small—and medium-sized companies, on-site feedback widgets or a website feedback tool are sufficient.

So stop being lazy with ad-hoc feedback from colleagues and customers.

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Tracking.js & the computer vision power of JavaScript

There are various frameworks, methodologies, and standards for building websites and web applications. No matter which ones you’re following, you will always somehow end up in the browser and therefore with JavaScript.

With tracking.js, the browser got even more powerful. Here’s our first review of tracking.js and why JavaScript is on the winning team.

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Mobile first: How to approach mobile website testing?

Smartphones seem to have taken over desktop computers in terms of usage. The number of smartphone users has increased tremendously in the last few years and by 2016, there will be more than 2 billion smartphone users. In addition, half of the internet’s usage comes from mobile devices.

This development affects also web design for some years. InVision recently stated in one of their blog posts:

“Responsive Design is no longer a luxury, but a necessity.”

Especially when it comes to testing, mobile website testing still is in its child’s shoes and developers face a hard time getting the best result out of their work.

In this blog post we are going to show how to set up the perfect mobile feedback & website testing workflow and how to easily conduct browser tests for mobile.

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