10 Inspiring Changelog Examples to Level Up Your Release Notes

Product updates aren’t just a box to check—they’re your chance to connect. And a changelog? It’s the ultimate tool to make it happen. 

Whether it’s updates, bug fixes, or new features, a great changelog isn’t just a list; it’s the story of your product’s evolution. It keeps users in the loop, builds trust, and makes your team’s life so much easier.

Continue Reading “10 Inspiring Changelog Examples to Level Up Your Release Notes”

15 Bug Report Templates & Examples To Improve Your QA Process

Have you ever heard the phrase “work smarter, not harder”? Well, that is what the “new” bug report and template is all about!

There are many instances throughout your day (and the day of your trusted Quality Assurance team) where implementing this can help improve efficiency, increase accuracy, and make your life much easier.

Continue Reading “15 Bug Report Templates & Examples To Improve Your QA Process”

35 Digital Marketing Tools for Digital Agencies in 2024

It doesn’t matter if you are a solopreneur digital marketer, a freelancer or work in a huge digital marketing agency. Digital marketing tools are a way to gain a competitive edge.

We put together a list of 30+ tools that will help you to satisfy your customers, automate repetitive tasks and give you a better insight into how users are interacting with your customers’ product.

Continue Reading “35 Digital Marketing Tools for Digital Agencies in 2024”

The Importance of Feedback for SaaS Business: 9 Big Facts + 5 Proven Ways to Collect It!

Are you part of a SaaS company? You know better than anyone how challenging this can be. Especially because in critical moments, you rely on the importance of customer feedback to grow your profits. 

There are a multitude of SaaS businesses springing up, as businesses continue to become more digital.

The customer problems solved by these SaaS businesses are diverse, but for sure there is competition among them. Sometimes target audiences can overlap, thus making some brands address the same persona or team. 

Continue Reading “The Importance of Feedback for SaaS Business: 9 Big Facts + 5 Proven Ways to Collect It!”

3 Surefire Ways To Enhance Customer Experience in 2024

Boost your business growth – Enhance customer experience and build products your customers will love.

We’ve entered the era of the customer. 

The SaaS market is getting more and more crowded every year, consumer expectations are getting higher and higher and the voice of the customer is louder and louder. 

Continue Reading “3 Surefire Ways To Enhance Customer Experience in 2024”

Here’s what you missed at Usersnap’s Customer-Centric Growth Virtual Summit 2020

Usersnap’s 1st virtual summit, The Journey To Customer-Centric Growth, set sail on May 20th 2020. In case you’ve missed it, replays of all 49 talks are still available for the following month. We’re also here to do a recap for the hottest topics that came up and the most upvoted talks by attendees.  

Continue Reading “Here’s what you missed at Usersnap’s Customer-Centric Growth Virtual Summit 2020”

Automated vs. Manual User Testing – when to choose what?

As a Quality Assurance Manager, you’re fighting daily with testing websites or software during the build process, as well as after launch.

With this comparison between automated vs. manual testing, we want to help you to make a quicker decision what to use. The current trend in everything becoming more automated, that goes for software and website app testing too.

But when is it better to use automated testing versus manual testing?

Is manual still better to use in some situations? Let’s take a look.

Continue Reading “Automated vs. Manual User Testing – when to choose what?”

The Conclusive Bug Bash Testing Guide That Will Help You To Eliminate Bugs Efficiently (+ Bonus Section)

Testing can be hard. Especially if you do not have enough resources for a big quality assurance team. It binds valuable resources and consumes a lot of time if done correctly. That’s probably nothing new, we tell you here.

But what we can show you is that it doesn’t have to be that way.

Big players like Microsoft already use the bug bash approach successfully and the nice thing is, that it is also applicable to small and medium-sized companies.

By hosting a bug bash you will focus your team within a limited time frame on finding as many bugs as possible, while simultaneously encouraging team building. Sounds awesome, right?

Try Usersnap for Bug Tracking

Try Usersnap Now

This post will help you in 8 simple steps to organize your very own efficient bug bash. Plus, we have also included 4 templates in our “Bug Bash Organizer Bundle”; all you need to do is fill them out and you will

Continue Reading “The Conclusive Bug Bash Testing Guide That Will Help You To Eliminate Bugs Efficiently (+ Bonus Section)”