NPS feedback survey template

An NPS survey that reveals the story behind the score.

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our solution

What problem does an NPS survey template solve?

Measure how well your product meets user needs with detailed follow-up survey questions that provide deeper insights. Easily visualize scores and trends using an intuitive dashboard for clear, actionable results.

What customers OR EXPERTS say

“Usersnap's in-app widgets provide an excellent way to gather feedback and messages from your users. Also the Slack integration is very useful, meaning that bug reports and other feedback messages come to you instantly.”

Joscha Feth

Lead Product Manager

How it helps

How to scale feedback with NPS survey template

Follow up with users based on their score to get deeper insights.
Share NPS score with stakeholders to use for marketing, sales and customer success campaigns.
Tag your team members copy feedback links, or send the feedback items to integrations like Slack.

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MORE TEmplates

Check other relevant survey templates

Double engagement rates and increase quality of feedback.

FAQs

Find quick answers to common questions

What questions should I ask after the NPS score?

How likely are you to recommend our service to a friend or colleague?

What do you love about our product?

What are the benefits of using a NPS survey?

Using an NPS survey with Usersnap helps you measure customer loyalty and satisfaction by determining how likely customers are to recommend your product. The NPS template enables you to identify strong advocates and encourage them to share their positive experiences publicly.

Do I need a Usersnap subscription to use this survey template?

You can use Usersnap for free to collect up to 20 feedback items. This allows you to immediately gather feedback, solve user problems, and see the impact on your product without any cost. Learn more on pricing