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NPS feedback template
Unlock the Power of NPS Feedback: Discover your North Star metric for product effectiveness by understanding if customers would recommend your offering to others. Leverage our NPS feedback template to collect valuable insights - follow-up for glowing reviews or identify areas for improvement and win customers for life.
NPS survey
Product Teams
looking to define the value proposition to follow a focused strategy
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Growth Marketers
seeking to know which customers can publicly rate their offering
Customer Success Teams
aiming to help customers achieve their goals in the product
What problem does an NPS survey template solve?
Have a bellwether for how well your product is solving the needs of your user base. Identify upfront which customers love you most, and nudge them to show their appreciation on public forums, ratings platforms, etc.
What can be done with the feedback after?
Share specific and actionable feedback with stakeholders to truly act on user pain points. Tag your team members, copy feedback links, or send the feedback items to integrations like Slack.
Respond to users directly in Usersnap: drill down on their feedback, and close the loop with good news that you’re listening to keep them happy and satisfied.
Visit the statistics page to view satisfaction going up over time. Keep an eye on the month on month trends and see if your efforts are paying off.
Frequently Asked Questions (FAQ)
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