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NPS feedback survey template

An NPS survey that reveals the story behind the score.

Top rated template by 30,000+ users
Usersnap is rated 4.6 out of 5 from G2.com reviews
our solution

What problem does an NPS survey template solve?

Measure how well your product meets user needs with detailed follow-up survey questions that provide deeper insights. Easily visualize scores and trends using an intuitive dashboard for clear, actionable results.

What customers OR EXPERTS say
“Usersnap's in-app widgets provide an excellent way to gather feedback and messages from your users. Also the Slack integration is very useful, meaning that bug reports and other feedback messages come to you instantly.”
Canva and Usersnap
Joscha Feth
Lead Product Manager
How it helps

How to scale feedback with NPS survey template

  1. Follow up with users based on their score to get deeper insights.
  2. Share NPS score with stakeholders to use for marketing, sales and customer success campaigns.
  3. Tag your team members copy feedback links, or send the feedback items to integrations like Slack.

FAQs

Find quick answers to common questions

What questions should I ask after the NPS score?
FAQ of Usersnap Pricing

How likely are you to recommend our service to a friend or colleague?

What do you love about our product?

What are the benefits of using a NPS survey?
FAQ of Usersnap Pricing

Using an NPS survey with Usersnap helps you measure customer loyalty and satisfaction by determining how likely customers are to recommend your product. The NPS template enables you to identify strong advocates and encourage them to share their positive experiences publicly.

Do I need a Usersnap subscription to use this survey template?
FAQ of Usersnap Pricing

You can use Usersnap for free to collect up to 20 feedback items. This allows you to immediately gather feedback, solve user problems, and see the impact on your product without any cost. Learn more on pricing

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