Collect insights for new features and monitor sentiment trends for improvements with Usersnap’s user feedback platform.Get started
Personalize the questions for your specific product and need. Use polls, rating scales, short/long answers and other various fields. Leverage screen captures for contextual insights.
Launch the feedback form by URL, time on page, user events or exit intent. Get higher response rates at the right moment and right place of the customer journey.
Relevant statistics for you to quickly grasp customers' needs and evaluate your efforts. Knowing when and how to change will lead you to success.Browse all features ⟶
Validate with customers if the features you plan to build next are useful and exciting to them. A small feedback goes a long way!
Learn from existing users how much they depend on your product offering. This helps to see if there's enough traction to hit PMF.
Target selected users on specific pages and invite them to schedule a research interview. We do this ever so often too!
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
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