Easy-to-start user research tool

Back your product decisions with user feedback

Collect insights for new features and monitor sentiment trends for improvements with Usersnap’s user feedback platform.

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Product roadmap backed with customer feedback
User research made easy with Usersnap's customer feedback software
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UX research tools for agile hyper-growth teams

Easily create custom feedback widgets or use templates

Personalize the questions for your specific product and need. Use polls, rating scales, short/long answers and other various fields. Leverage screen captures for contextual insights.

Fully customizable customer feedback surveys
Design and branding customization
Usersnap customer feedback templates
Various templates for you to get started
Customer feedback button, widget and form
Targeted customer feedback surveys

Reach the right audience, in-app or by email

Launch the feedback form by URL, time on page, user events or exit intent. Get higher response rates at the right moment and right place of the customer journey.

Find out more about microsurveys ⟶
Email to the user research audience easily
Send the feedback link to your mailing list
Multi-lingual supported for user research surveys
Multiple custom translations supported

Track survey response rates and gain UX insights faster

Relevant statistics for you to quickly grasp customers' needs and evaluate your efforts. Knowing when and how to change will lead you to success.

Browse all features ⟶
Research feedback export
Export all feedback and user data for analysis
Start conversations from survey answers | Usersnap User Research
Reply and follow-up to survey participants
Short customer feedback surveys for websites, in-app and email

Here're some popular user research surveys

New feature poll

New feature poll

Validate with customers if the features you plan to build next are useful and exciting to them. A small feedback goes a long way!

Use this template ⟶
Customer effort score survey

Product-market fit survey

Learn from existing users how much they depend on your product offering. This helps to see if there's enough traction to hit PMF.

Go to template page  ⟶
User interview invitation dialog

Interview invitation dialog

Target selected users on specific pages and invite them to schedule a research interview. We do this ever so often too!

Learn more about this template ⟶
Usersnap gives Tango user insights to build their next product

“Usersnap gives us insights on our users’ pain points, top requests, and use cases. It helps us to prioritize new features and improve product design.”

Annie Ng, Growth Ops, Tango
View all customer stories  ⟶
team of Usersnap

How will product satisfaction increase when you act on feedback?

Our team is here to help you #MakeFeedbackMatter and we share our insights generously.  

See how quick and easy in-product research is with a
user feedback software:

9 Customer feedback survey examples in 2 minutes

Not getting enough customer feedback?

Usersnap offers various customer feedback tools and targeting options to get the right feedback at the right time.

Get more customer feedback with Usersnap

Unlock a smarter way to feedback and growth.

Try it for 15 days. No credit card needed.

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