If you’re searching for a tool to capture or record video from a website to improve your support process, then most likely, this is how your users typically send a question/complaint:
They find your “support@email” and write something vague, like: “My web page loads funny and slow.”
You ask for more details; they reply in a few days. After three or four back-and-forths, the culprit turns out to be the customer’s buggy add-on.
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