TrackDuck was a solution for visual user feedback and many companies used it for a long time.
After it’s acquisition by InvisionApp, TrackDuck was no longer a strategic focus for the acquiring company.
Many customers of TrackDuck have to look for an alternative to TrackDuck. We want to offer a smooth migration for your visual feedback process.
We learned from the many TrackDuck customers that Usersnap is a great alternative.
Usersnap provides a visual user feedback solution embedded into your website or digital product. Your users can take screenshots and directly draw on them (annotations). This helps your engineers or customer service to understand your user’s, tester’s or customer’s issues.
These accurate screenshots work as a look over the shoulder of your customer. Additionally, you receive metadata like the browser version, operating system, screen size, URL, etc. to streamline any communication.
If you’re still a TrackDuck customer and you’re looking for an alternative and smooth migration, get in contact with us.
We help you invest your time in building better products and not in clarifying user feedbacks.
By the way, do you know that you can gather feedback about your customer experiences with your product and websites? Usersnap provides you different raters like smiley, stars, thumbs and NPS raters to learn about the experiences of your customers with your product.
We are happy to show you how you can benefit from Usersnap. Contact us.
Start your free 15-days Usersnap trial today.
Close the Feedback Loop with Actionable Insights
Building great products starts with customer feedback at every stage of your
Product Development Lifecycle (PDLC)
- 🚀 Capture insights effortlessly—from feature discovery to post-launch improvements.
- 📊 Turn feedback into decisions—prioritize requests, track issues, and refine the user experience.
- 🔄 Iterate faster—validate ideas, reduce friction, and keep customers engaged.
Usersnap helps you collect, manage, and act on feedback—seamlessly.
Sign up today or
book a demo with our feedback specialists.
