Take feature requests directly from the customer feedback you already received, and ask more users to tell you which features requested should be the next thing you build. A perfect template as part of your feature request workflow, getting customer opinions on what is most important to them.
looking to enhance product experiences and feature adoption
looking to validate and follow a focused strategy with a quality roadmap
looking to validate a new product solution hypothesis
You can validate with customers if the inputs you used to start building your product roadmap are correct. With all the feature requests you’ve already received, get more clarity on what to build next. With this template, you can get another customer touch point to know your product roadmap fits their needs, pains, and jobs-to-be-done.
Visit the statistics page to view the survey results. Keep an eye on the month on month trends and see if your improvements are valued by your customers!
Share specific feedback with stakeholders to really act on customer pain points. Tag your team members, copy feedback link, or send through integrations.
Respond to customers directly through Usersnap: close the loop with good news that their feedback has been implemented, invite them to a user interview call, or ask for a public review if they are happy and satisfied.
Have a look at most mentioned feature requests
Hear how customers feel about their effort required with your product.
Ask the right users at the right time to join you for a future research interview.
Confirm all testing scenarios internally in preparation for your beta release.
Make reporting issues faster for your users, with screenshots, a comment, and annotations.