Improve Trello cards with user feedback

Trello is a fast, easy way to organize anything, from your day-to-day work, to a favorite side project. Trello is everywhere – on Android, iPhone, iPad, Windows 8 Tablet, and your web browser, making collaboration easier.

Usersnap integrates well with Trello, assisting you in collecting and discussing feedback between developers, customers and quality assurance engineers.

Working on a web project?

Getting annotated screenshots attached to bug reports will raise a smile on every developer’s face. Usersnap allows your testers to provide a visual description of what might be a bug in form of annotated screenshots. Additionally you will get important information such as the used browser, the used operating system and the URL where the bug has occurred. Your testers can choose between a drawing pen, a highlighting tool and sticky notes to illustrate and annotate the bug report. To enable Usersnap on your web project, a snippet of code has to be added, which is as simple as installing Google Analytics (TM). After that, a feedback-button appears and one can collect bug reports directly in Trello.

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Connect Usersnap with Trello

First you need to find your incoming email address for your Trello Board. You can find it under “Settings” | “Email settings” of your current board.

Connect Usersnap with Trello

Copy the email address and set up the desired List and Position of incoming Usersnap screenshots in your Trello board:

set up the desired List and Position of incoming Usersnap screenshots in your Trello board

Back in the Usersnap API key configuration, enter your Trello incoming email address in the API configuration. You can set a subject prefix (like “Usersnap feedback”) to find Usersnap tickets easier. If your users enter email addresses (or are required to) the ticket is automatically connected to them and you can reply easily within Trello.

enter your Trello incoming email address in the API configuration

Hit Save to create the new API key for Trello and your design feedbacks and screenshots are now added automatically as Trello cards.

screenshots are added automatically as Trello cards

Give it a try

Point-and-click issue-reporting on web projects is always more effective than describing feedback textually. It is also an easy way to collect feedback from people outside of your project team as it’s easy to use. Feel free to try out Usersnap in combination with Trello – a 15-day free trial is available!

Please do not hesitate to get in touch if you have any questions. We are happy to help!

This article was brought to you by Usersnap – a visual bug tracking and screenshot tool for every web project.

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