.svg)
Empower your business with a best-in-class feedback solution
Built to deliver actionable user feedback for enterprises.
- Easy set up for tech and non-technical teams
- Seamless Integration and data connectivity
- Enterprise-ready and high security standards
.webp)
Leading enterprises use Usersnap
GDPR & CCPA compliant
.webp){kind=small}
Data center SOC-2 compliant
Dedicated product consultants
Gain clarity on product decisions by capturing user feedback, validating new features and testing feedback for QA and UAT.
Crystal clear communication between users and teams
Keep customers engaged and willing to share feedback with the easy-to-use widgets and surveys. Enable your teams to see exactly what users experience to find solutions faster with our intuitive dashboard that has automated insights with the help of AI.Â
‍
2X Community feedback volume
Get moving faster with organized environments Â
Make collaboration stress-free with dedicated Spaces to organize projects for multiple environments and different teams. Keep projects running simultaneously and avoid unnecessary errors.
.webp)
Prioritize feature requests that will impact revenue
Gain clarity for your product roadmap by validating new features and monitoring user satisfaction. Map feedback with custom data, add labels for categorization and manage all feedback in a centralized place.
Create real-time interactive dashboards and reportsÂ
Build integrated solutions via a REST API and use your existing data about your customers to leverage advanced reports and statistics with integrated data visualization tools like MS Power BI, Tableau and more. Discover what’s important to make better business decisions as a team.
Check your security and user management boxes
Cloud-based hosting
Usersnap is a cloud-based software hosted by ISO 27001, SOC-2, SSAE16/ISAE 3402 certified data centers.
GDPR commitment
100% GDPR compliant. Data hosted in Ireland and Frankfurt. Encryption in transfer & at rest. 256-bit SSL protected.
SSO & 2FA
Support for single sign-on via SAML, oAuth with Google and Microsoft. Enforced two-factor or multi-factor authentication..
Organization management
Administrative permission controls for spaces, projects, and public boards. Set user roles with flexibility.
WCAG 2.1 compliant
Our issue reporting widget and NPS surveys comply with web content accessibility guidelines 2.1 level AA.
Continuous success and support
We value you as a partner. Your dedicated success manager will help you optimize and drive strategic results.
.webp)
“In a global organization with over 2000 employees, a streamlined feedback process is essential to scale up internal feedback exchange.”
.webp)
A professional success team as your partners
Get 24/7 priority support. Receive tailored onboarding sessions and data-based recommendations.
