User Feedback Software for Enterprise SaaS

Visual feedback tools to accelerate product feedback communication

Crystal clear communication between users and teams

Keep customers engaged and willing to share feedback with the easy-to-use widgets and surveys. Enable your teams to see exactly what users experience to find solutions faster with our intuitive dashboard that has automated insights with the help of AI.
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2X Community feedback volume

Get moving faster with organized environments

Make collaboration stress-free with dedicated Spaces to organize projects for multiple environments and different teams. Keep projects running simultaneously and avoid unnecessary errors.

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Organize feedback projects by spaces and admin permissions

Labels and categories to prioritize user feedback

Prioritize feature requests that will impact revenue

Gain clarity for your product roadmap by validating new features and monitoring user satisfaction. Map feedback with custom data, add labels for categorization and manage all feedback in a centralized place.

Create real-time interactive dashboards and reports

Build integrated solutions via a REST API and use your existing data about your customers to leverage advanced reports and statistics with integrated data visualization tools like MS Power BI, Tableau and more. Discover what’s important to make better business decisions as a team.

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Analyze user feedback trends with interactive and custom dashboards

Check your security and user management boxes

Cloud-based hosting

Usersnap is a cloud-based software hosted by ISO 27001, SOC-2, SSAE16/ISAE 3402 certified data centers.

GDPR commitment

100% GDPR compliant. Data hosted in Ireland and Frankfurt. Encryption in transfer & at rest. 256-bit SSL protected.

SSO & 2FA

Support for single sign-on via SAML, oAuth with Google and Microsoft. Enforced two-factor or multi-factor authentication..

Organization management

Administrative permission controls for spaces, projects, and public boards. Set user roles with flexibility.

WCAG 2.1 compliant

Our issue reporting widget and NPS surveys comply with web content accessibility guidelines 2.1 level AA.

Continuous success and support

We value you as a partner. Your dedicated success manager will help you optimize and drive strategic results.

Our users love us, check out why ⟶

Empower your business with a best-in-class feedback solution

Leading enterprises use Usersnap