Easily get started - join our live demo on how to collect & manage feedback.
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Empowering companies to improve and grow with instant website and in-app issue screen captures and experience ratings.
Get started for free
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The custom branding feedback button and a widget allow your users to share ideas and report issues directly in your app or website. Set event-triggered custom microsurveys to engage and unlock UX insights.
Design your feedback menu →
Super easy to capture native browser screen recordings and draw or pin comments on screenshots. Add custom user info along with auto-attached metadata and console log to each ticket.
See all features →Automate forwarding customer tickets to Jira, Zendesk, Microsoft Teams. Or use webhooks to create a seamless workflow. All data can be exported for your personalized analysis.
See all integrations →
Enjoy a collaborative dashboard for assigning, labeling, upvoting and triaging feedback. Read customer feedback on the go with the mobile app. Customer evidence is the best resource for making product decisions.
Book a demo →
Usersnap is cloud-based so you don't have to worry about installation & maintenance.
ISO 27001 and SOC-2 certified hosting centers.
We value data safety and fulfill a variety of security measurements. 256-bit SSL protected, 100% GDPR compliant.
Apply your brand’s colors and text fonts. Our public REST API allows you to style the feedback widget however you wish.
Implement native feedback forms on your mobile apps. Streamline insights all in one place.
Feedback widgets and forms available in 20+ languages. Or use custom translation strings.
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Collect requests, bugs, ratings at different touch points with 25 live projects and 15 archiving slots at your disposal.
Present the benefits of Usersnap’s customer feedback platform to your management team. Teach them what you can achieve with the power of feedback.
Download pitch deck →
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our user feedback workflow better.”
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“Usersnap gives our users’ a voice and helps the team to design and build solutions that fit the exact need of our users.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
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“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
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“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
Try it for 15 days. No credit card needed.
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