1313-08-20

Using Typo3? Add the Bug Tracker Usersnap to your CMS!

Usersnap snippet in TYPO3 CMS

TYPO3 is an enterprise-class, open source content management system, used to build and manage websites of all types. One of the great things about TYPO3 is that one can add new types of content elements fairly easily. Say, for instance, a feedback button for your visitors and customers. We are working on a plugin, but in the meantime, here are the needed steps to include Usersnap – the visual bug tracker for web development – into your Typo3 site.

  1. Log into your backend
  2. Left Menu: Click on “Template”
  3. Select your start page (earth icon)
  4. Select “Info/Modify” in the Dropdown menu of the template
  5. Click on the edit button next to setup (pencil icon) – it’s the last entry in the table
  6. A editor opens, insert this code (with your Usersnap snippet) at the end:

page.footerData.9999 = TEXT
page.footerData.9999.value (
<script type="text/javascript">
(function() {
var s = document.createElement("script");
s.type = "text/javascript";
s.async = true;
s.src = '//api.usersnap.com/load/'+
'YOUR-API-KEY-HERE.js';
var x = document.getElementsByTagName('script')[0];
x.parentNode.insertBefore(s, x);
})();
</script>
)

Usersnap snippet in TYPO3 CMS

Make sure your Usersnap snippet is inserted between the two parentheses () after page.footerData.9999.value. The snippet (and the tools available under the feedback button) can be customized using the Usersnap configurator.

Next time you’ll open your Typo3 page, you’ll notice the feedback button. Make sure to try it out and send an annotated screenshot to your inbox (or to the project management / customer service tool, you’ve selected in your Usersnap dashboard). Nifty, huh?

Happy developing!

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Getting feedback has never been easier and we hope you’ve realized that after reading this article. Let us know what you think, your feedback is important.

And if you’re ready to try out a customer feedback software, Usersnap offers a free trial. Sign up today or book a demo with our feedback specialists.