Are you part of a SaaS company? You know better than anyone how challenging this can be. Especially because in critical moments, you rely on the importance of customer feedback to grow your profits.
There are a multitude of SaaS businesses springing up, as businesses continue to become more digital.
The customer problems solved by these SaaS businesses are diverse, but for sure there is competition among them. Sometimes target audiences can overlap, thus making some brands address the same persona or team.Continue Reading “The Importance of Customer Feedback to Your SaaS Business: 9 Big Facts” →