Usersnap vs. Glassbox

The best Glassbox alternative

  • Designed for product specific feedback
  • Streamline ideation to validation
  • Increase user testing speed and quality
  • Build precise and user-centric solutions
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Trusted by 20,000+ websites

Microsoft and UsersnapErste Group and UsersnapBBC and UsersnapWP Engine and UsersnapTrendyol
Microsoft and UsersnapErste Group and UsersnapBBC and UsersnapWP Engine and UsersnapRed Hat and UsersnapTrendyol
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Why is Usersnap the better alternative compared to Glassbox?

Easy setup and onboarding
Usersnap is the top rated Bugherd alternative

Glassbox

Flexible feedback widgets and surveys (30+ templates)
Qualified advantage
Usersnap advantage over Userback
Screen capture tools with annotation or audio recording
Usersnap compares to Userback
Userback does not have... but Usersnap offers more
Customizable button, menu, widget design, and email automation
Feedback enrichment (user attributes, engagement history, etc)
Guest portal for public upvote or personal ticket tracking
2-way, status-sync integrations for Jira, Azure DevOps, etc.
Usersnap advantage over Userback
Feedback analysis dashboard with AI-assisted categorization
Personal onboarding and 1st year money back guarantee*

User feedback templates Glassbox doesn't offer

New feature poll

New feature poll

Research and validate what you plan to build next with customers. Leverage logic conditional questions to get into the why and how.

Use this template ⟶
Bug tracking widget

Bug tracking widget

Capture annotated screenshots or videos and assign teammates directly. Sync with Jira to automatically create tickets.

Go to this template ⟶
Customer satisfaction widget

Customer satisfaction widget

Measure specific experiences triggered by API events with stars or emoji scales.
Quantitative and qualitative data together provides powerful insights.

Use this template ⟶

Customize your user-centric growth with Usersnap

Glassbox is a nice product analytics tool. But you need a more versatile feedback platform like Usersnap.

  • Issues and feature request forms
  • User testing widgets and validation surveys
  • Targeted research by features, segments
  • AI-assisted feedback categorization and summary
feedback menu

Bring feedback into your
team’s workflow

See your 50+ integration options

79%

faster user issue resolution time

16,365

companies trust Usersnap

Build the right features in the right way

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