Collect Feedback & Build Better Products

Get actionable user feedback. From screenshot bug reports to experience ratings. Breathe customer-centricity with Usersnap.
Get Started for Freepeople giving feedback on a web site
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Happy person using UsersnapAdding comments - Usersnap
Happy person using UsersnapReporting bug - Usersnap
Happy person using UsersnapStar rating - Usersnap
Happy person using Usersnap
Happy person using Usersnap
Annotating screenshots - Usersnap
Microsoft is a happy customer of UsersnapFacebook is a happy customer of UsersnapCisco is a happy customer of UsersnapAirbus is a happy customer of UsersnapFastcompany is a happy customer of UsersnapLyft is a happy customer of UsersnapBridgestone is a happy customer of Usersnap

Make User Acceptance Tests Effortless

Add the widget to your product with a short code. Users can easily submit screenshots with drawings and comments. Metadata such as URL, browser and screen info & console logs are captured automatically.

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Getting technical environment information - Usersnap
NPS, Feature evaluation - Usersnap

Understand Customer Preferences

Cultivate more happy customers by measuring and obtaining insights that can help you make product and marketing decisions. Trend reports readily available.

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Streamline Bugs & Suggestions

Centralized feedback makes prioritizing tasks a breeze. A shorter improvement & evaluation process allows you deliver more competitive products.

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Inbox feature, labelling of feedback issues - Usersnap
Getting all the actionable insights - Usersnap

Accelerate Development & Growth

Identify usability issues and what your users think of the latest feature. Find opportunities for growth. Send the feedback to the right people via 30+ integrations, such as Jira and Zendesk.

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You’re in good company. Companies of all types grow faster & stronger with user feedback.

“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”

Joscha Feth, Engineer at Canva

“In a global organization with over 2000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”

Gerald Haydtner, Marketing Manager, Dynatrace

“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”

Rachel Panush, Project Manager at Executionists

“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”

Behaz Babazadeh, Director of User Experience at AddThis

“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”

Franz Tretter, Product Manager at Runtastic

“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”

Joscha Feth, Lead engineer at Canva
Joscha Feth, Engineer at Canva
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“In a global organization with over 2000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange.”

Gerald Haydtner, Marketing Manager, Dynatrace
Gerald Haydtner, Marketing Manager, Dynatrace
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data.”

Rachel Panush, Project Manager at Executionists
Rachel Panush, Project Manager at Executionists
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"We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process."

Behaz Babazadeh, Director of User Experience at AddThis
Behaz Babazadeh, Director of User Experience at AddThis

“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better.”

Franz Tretter, Product Manager at Runtastic
Franz Tretter, Product Manager at Runtastic
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Integrate with your favourite tools

Integrate Usersnap with all your existing solutions
Figures you can rely on
0
Projects created
2 Million
Feedback items collected
3 Billion
End users reached
15 days free trial - no credit card needed

Empower your product with user feedback

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