Viewing posts by Rebecca Vogels.

Today, it is no longer sufficient to design a product that just works. Products need to have an amazing user experience to stand out from the crowd, to be successful, and to have a user base, who enjoys using them. In a nutshell: products need to be more than mere functional.

The designers Don Norman and Aarron Walter are asking this question for decades: How can design evoke positive and memorable experiences?

In this post, I want to explore the topic of emotional design. I will draw on research by Norman and Walter, and will ask why we enjoy using some products and others not. Hope you enjoy reading this post!

Not long ago we published the post “Bug tracking explained in funny GIFs“. We had a lot of fun writing it and got a lot of positive reactions. Therefore, we decided to write another post about a topic that is equally relevant to us: User Acceptance Testing. Many of our customers use Usersnap for User Acceptance Testing and we have written a few serious articles about this topic.

If you are new here: User Acceptance Testing is often the last step in software development. The idea is to test if a product works for the user. If you want to read more about how to get started with UAT we have some interesting articles for you. If are just here for the fun, read on! 🙂

TED-Talks are fantastic, short introductions into new topics and perspectives. Everyone with internet access can dive into new stories and new worlds.

There is a huge variety of these talks out there, so that it can be a challenge to get an overview of what’s out there.

Therefore, we put our heads together and collected the eight different TED talks which every web developer should watch.

So, have fun watching and let us know in the comments if we any great ones are missing!

In the last couple of weeks, we’ve given you a deeper look into the world of User Acceptance Testing. And over this period of time, we have received questions on the workflows and processes behind UAT.

It’s quite a special topic for us too, since our bug tracking- & testing software is used by a variety of people and companies helping them in their User Acceptance Testing efforts.

In today’s blog post I’d like to show you what the actual workflow of UAT looks like. From planning to executing and to analyzing your UAT efforts.

Let’s get started.

A while ago, we published an article on “What User Acceptance Testing is all about” and a follow up article on “5 UAT Testing Types”. Since then, we got a lot of feedback from users and people asking for further advice on the topic of UAT.

Therefore we decided to sum up all those inquiries and answer the following question: ”What’s the key to a successful User Acceptance Testing?”

We put our heads together and collected the following six tips for you. Enjoy reading & have fun executing your next User Acceptance Test Plan.

Bug Tracking is a constant endeavour that is paying off with time. Bug tracking has a positive influence on customer satisfaction and conversion rates, a topic which I have explored in an earlier blog post.

Today I want to share a few tips and best practices on how to use the Usersnap bug tracker with you. I know, it is our own product, but this article will hopefully still be helpful for you – either if you are already using Usersnap or if you want to try it out.

Either way – thanks for reading!

With April 1st just around the corner, we already managed to get through the first three months of 2016. If you’re like me, you probably are looking for new things to learn and new people to meet.

Conferences are a good way to catch up with new trends, meet thought leaders, and think about ways to improve your daily work.

The following is by far a complete overview, but rather a somewhat personal compilation of interesting conferences in the next months (in chronological order).

Let us know if you have found this to be helpful and tell us about your experiences, if you go to one of these conferences.

Businesses today have myriad possibilities to improve their conversion rates. It starts with an appealing web designs and includes various inbound marketing activities as well as excellent customer care.

In this article, we explain why you should integrate bug tracking into your workflow in order to increase leads and conversions. So let’s get started!