Skip to content
Usersnap logo
Features Pricing
Use Cases
User Research Testing & QA Manage feature requests Measure CX satisfaction Customer Feedback Product Feedback Website Feedback
Templates Blog posts Login Try Usersnap

Tag: mobile feedback

How we built a product feedback software tailored for product managers

How we built a product feedback software tailored for product managers
  • Facebook 162
  • Twitter 267
  • LinkedIn 175
  • WhatsApp 443
  • Flipboard 29

Are you wondering whether or not you need a product feedback software to help you listen to your users, try answering this question: Can you recall three pieces of product feedback that helped you build a better solution?

If you can, great memory. OR… may it be that you don’t receive enough feedback, and you don’t have customer evidence for every new solution on your roadmap? So, you can still clearly count the instances when you do have feedback to back up your decision. 

Relax, we’re not here to judge, in fact, we’ve been there! Collecting customer feedback is time-consuming, and being a product-led growth company takes time. Especially if what users say contradicts your hypothesis and vision. (Oh boy, yes, these things happen…) Which is the reason why we wanted to write this article. πŸ˜‰ We want to share our journey from spending weeks collecting a mere couple of user feedback to scaling up feedback touchpoints and eventually realizing our own software is an outstanding Product Feedback Software!

Continue Reading “How we built a product feedback software tailored for product managers” β†’

In-App Feedback: Top 5 Ways in 2022 To Engage Mobile Customers For SaaS Business Success

In-App Feedback: Top 5 Ways  in 2022 To Engage Mobile Customers For SaaS Business Success
  • Facebook 18
  • Twitter 47
  • LinkedIn 34
  • WhatsApp 473
  • Flipboard 12

Building, designing, and improving a SaaS product is a beautiful, never-ending journey. Don’t you agree? What we’ve witnessed among our customer base is this: companies that continue to optimize their SaaS product tend to grow faster, and sustain their customer base long-term. Sounds sweet, right? Well, collecting in-app feedback, whether mobile or web, is key to knowing what to build, design and improve upon. 

At times, some of this may sound daunting, but do you know the silver lining? You’ve got a wide array of tactics out there to help you! In this article, we walk you through the ultimate in-app feedback strategy, including the 5 best ways to engage with mobile customers and collect it (if you’re lost in the haze).

Continue Reading “In-App Feedback: Top 5 Ways in 2022 To Engage Mobile Customers For SaaS Business Success” β†’
1

Categories

  • Customer Feedback & Experience
  • Product Management
  • Website Development & Feedback
  • Bug Tracking
  • Quality Assurance
  • Usersnap Updates
Join 47,606 of our newsletter subscribers about how to build more successful products with the power of feedback.

Navigate product decisions with customer feedback

Customer feedback solution for SaaS

Usersnap helps you collect more product insights with in-app screen captures, micro surveys, and feature request boards.

Curious? Learn more


Table of Contents

  • The Ultimate In-App Feedback Strategy πŸŽ‰
  • Who Is In-App Feedback For? πŸ€”
  • Top 5 Ways to Gather Actionable In-App Feedback
    • In-App Surveys
    • In-App NPS Surveys
    • Customer Feedback Widgets
    • Rate My App
    • Embedded Behavioral Analytics Tools
  • In-App Feedback: How to Make it The Gamechanger
    • Initiate Onboarding, Avoid Abandonment, Lift Off πŸš€πŸš€πŸš€
    • Future Planning
    • Customer Engagement Is Key
    • Effective Utilization Of Time And Money
    • Constant Monitoring Of In-App Performance
  • The Best In-App Feedback Questions For Mobile Apps
    • Market Research In-App Survey Questions
    • Welcome Screen Survey Questions
    • Product/UX In-App Survey Questions
    • Support In-App Survey Questions
    • Customer Success In-App Survey Questions
  • Wrapping Up: What Are the Benefits of In-App Feedback?
Usersnap

COMPANY

  • WE’RE HIRING ❀️
  • About us
  • Team
  • Customers’ stories
  • Press status
  • Book a demo
  • Contact us
Β© 2023 Usersnap

PRODUCT

  • Customer Feedback
  • Quality Assurance
  • Pricing
  • Use Cases
  • For SaaS companies
  • For agencies
  • For e-commerce
  • GDPR & Data Protection
  • Security
Privacy Policy   Terms of Service

INTEGRATIONS

  • Jira
  • Asana
  • Zendesk
  • Slack
  • Trello
  • 2,000+ Integrations
Imprint

RESOURCES

  • Free E-Books
  • What is UAT?
  • Customer Feedback
  • Chrome Extensions
  • How Usersnap Works
  • Alternatives
  • Facebook
  • Twitter
  • LinkedIn