User Feedback Platform

Build impactful products by scaling

issue tracking

in-app research

user testing

Put user needs at the center of your product development. Usersnap helps you to capture, organize, respond, and scale user feedback all in one place.

Usersnap customer feedback software

Trusted by 20,000+ websites

Microsoft and UsersnapErste Group and UsersnapBBC and UsersnapWP Engine and UsersnapRed Hat and UsersnapTrendyol
Read the stories from our customers
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Collect and streamline product feedback with…

Customer feedback menu to streamline SaaS product feedback

Are you able to act on user feedback?

  • Allow users to send screen captures
  • Target micro surveys by user events
  • Track feedback activities and segments
60% higher response rates
40% increase in UX satisfaction
Screen captures for website to communicate feedback and track bugs

Is communication slow and annoying?

  • Fetch user-end technical metadata
  • Status tracking and topic labeling
  • Connect with 50+ integrations
30% faster in resolving issues
70% less meetings and calls
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Over 1 million monthly users
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GDPR and CCPA compliant
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Lightweight code installation
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Support SSO and 2FA
team of Usersnap

Ready for you to grow

  • Our success team is dedicated to helping you, from strategic planning to implementing workflows.
  • Regular training sessions and account health check for qualifying plans. Access to industry benchmarks.
  • Live chat support for all your needs to run projects efficiently. 99.99% satisfaction rates to date.

Make your daily workflows more user-centric

Bring user feedback to your roadmap planning and analytics tools. A user-centric culture starts from sharing first-hand user feedback.

View integrations
Integrations for enterprise workflows

Build the right features in the right way

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