#1 Customer feedback software for growing SaaS companies

Build customer-centric products with abundant customer feedback: screen captures, surveys and feature requests.

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customer feedback on web applicationUsersnap feedback platform
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2 Million

Feedback items collected


Companies using Usersnap
GDPR compliantgdpr compliantccpa compliant
CCPA compliant

Solutions tailored for product managers, developers, UX researchers, designers & CX managers

Solve issues faster

Team members, users or customers can submit annotated screenshots with comments. Metadata such as URL, browser, screen info and console logs are captured automatically.

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Usersnap widget + meta data
rating options Usersnap

Understand user preferences

Cultivate happier customers by measuring and obtaining insights that can help you make product and marketing decisions. Trend reports readily available.

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Designed for product managers, customer success teams, web project owners & developers


Integrate with your favorite tools

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Integrate with your favorite tools

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Streamline issues & suggestions

Centralized feedback makes prioritizing tasks a breeze. A shorter improvement & evaluation process allows you to deliver more competitive products.

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management of feedback items
statistics of CX

Make decisions with evidence

Gain confidence in product roadmap planning by referencing customer feedback and requests. Share the feedback with your team via 30+ integrations, such as Jira and Zendesk.

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Know what customers want.

Collect customer feedback for free. No credit card.

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