Usersnap helps you collect more product insights with in-app screen captures, micro surveys, and feature request boards.
Welcome users to share feedback and access support with the floating button and options menu. Customize the design all you want.
Users can capture and submit issues easily with video recordings and annotated screenshots. Metadata automatically attached.
Target user segments to collect specific feedback at the right time and place. Or embed rating questions to pages to seek improvements.
Get upvotes and collective feedback from your community. Add roadmap status labels to items so your users can appreciate your actions.
Get 2x engagement rates and enhance quality of insights.
Micro surveys with advance targeting and user segmentation will multiply your engagement rates and increase the quality of feedback insights.
Quantify the business value of new feature requests.
Streamline feature request forms and upvote boards to make prioritization easier. Connect user properties data to quantify the business value of each new improvement.
Reduce bug fixing time by 50% and close loops faster.
Screen capture tools make it way easier to communicate issues and close the feedback loop. Resolve problems faster and get more happy customers!
Scale excellent product experience and increase user satisfaction.
Get customer satisfaction ratings to analyze which product experience falls short and why. Make meaningful improvements that actually impacts user behaviors.
Sign up for a free account. No credit card required, no complicated onboarding. You are the master of customer feedback.
Install the global snippet on your website or app. Usersnap is a cloud-based platform so you’d never have to deal with maintainance.
Configure your feedback widgets, invite your team, and connect Usersnap to your favorite tools. And done 🥳
Our team is here to help you #MakeFeedbackMatter and we share our insights generously.
“Usersnap has shortened our customer support cycle. Visual feedback really helps us understand and iterate faster.”
“As a company with a wide range of products, we rely on Usersnap to manage user feedback workflows.”
“Usersnap helps us prioritize new features, improve product design, and figure out how to best provide overall value for our users.”
“In a global organization with over 2000 employees, Usersnap is essential for scaling the feedback exchange on our website.”
Try it today. No credit card needed.