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Build better products with Customer Feedback
Make the voice of customers
the fuel to drive your product decisions with Usersnap.
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Test some of our customer experience widgets
Net Promoter Score
Customer engagement
CSAT surveys
Feedback options
Guide users to give feedback, how they want. Users and customers can rate their experience, report bugs, and contact support from the same feedback button.
Read More ⟶
See it, fix it.
Your users can send in annotated screenshots or screen recordings directly in your web app or website. Metadata such as URL, device, browser info and javascript errors are included.
Schedule a demo ⟶Get Ratings & Qualitative Feedback
Use NPS, CSAT, CES and binary rating systems to measure customer happiness. Follow up with a dynamic open-ended question to understand "why" customers think this way.
- Measure Customer Satisfaction
- Get a customer health score
- Streamlined feedback process
- Resolve issues and ship faster
Increase Customer Engagement
Flexible triggers allowing you to ask feedback at the right moment will boost response rate. Customize the widget to fit your branding and theme.
New! Increase response rates even more with mini surveys.
Respond to Feedback Easily
Close the feedback loop by replying to customers or other actions directly in the feedback inbox. Less hassle on management, more time for growth.
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Gain Insights to Highlights & Trends
Relevant statistics for you to quickly grasp customers' needs and evaluate your efforts. Knowing when and how to change will lead you to success.
Get a demo ⟶
Integrate your customer feedback with 2,000 solutions
Test our quality assurance widgets now
Bug tracking widget
Enjoy multiple annotation tools to point out the issue on your screenshot.
Beta testing widget
Give testers an easy way to send in feedback to get more valuable insights.
Screen recording widget
No more misunderstandings. Use screen recording to show issues.
Click to launch widget ⟶What types of feedback can you collect with Usersnap?
Canva’s case study
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Challenges
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“Usersnap allows us to get feedback more often and more precise ever since we adopted it. This really helps us to iterate faster on our design community's needs.”
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Results
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“Listening and hearing our customers has been a priority for us at DivvyHQ out of the gate. Usersnap has made that priority much easier to maintain”
Build better products
with customer feedback
15-day free trial. No credit card.
