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Make the voice of customers
the fuel to drive your product decisions with Usersnap.
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Offer micro-interactions (thumbs up or down), increase customer engagement and get more feedback faster.
Surveys help you measure experiences with star or smiley raters and improve the product faster.
Know if people would recommend your product, and follow up with open-ended questions to find out why
Guide users to give feedback, how they want. Users and customers can rate their experience, report bugs, and contact support from the same feedback button.
Read More ⟶
Your users can send in annotated screenshots or screen recordings directly in your web app or website. Metadata such as URL, device, browser info and javascript errors are included.
Schedule a demo ⟶Use NPS, CSAT, CES and binary rating systems to measure customer happiness. Follow up with a dynamic open-ended question to understand "why" customers think this way.
Flexible triggers allowing you to ask feedback at the right moment will boost response rate. Customize the widget to fit your branding and theme.
New! Increase response rates even more with mini surveys.
Close the feedback loop by replying to customers or other actions directly in the feedback inbox. Less hassle on management, more time for growth.
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Relevant statistics for you to quickly grasp customers' needs and evaluate your efforts. Knowing when and how to change will lead you to success.
Get a demo ⟶
Enjoy multiple annotation tools to point out the issue on your screenshot.
Give testers an easy way to send in feedback to get more valuable insights.
No more misunderstandings. Use screen recording to show issues.
Click to launch widget ⟶
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15-day free trial. No credit card.
