How Söderberg & Partners improved their customer experiences

Söderberg & Partners decided to use Usersnap, which allows them to give qualitative feedback right inside their digital product.

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Söderberg & Partners

Challenges

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No customers wanted to fill out forms
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Time wasted for customer feedback was monumental
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Improve the customer experience

“Usersnap allows us to collect feedback from our customers and helps us to provide an outstanding customer experience. Highly recommend it!”

Walter Nunez, Head of Product Development
Söderberg & Partners

Results

Outstanding customer experience

By allowing customers to give instant, visual feedback
A new agile workflow

that is implemented in their agile development process
In-product customer feedback

To give qualitative feedback right inside their digital product

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