Better user feedback & faster website relaunch for LAOLA1.tv

Usersnap has broken down the barriers of communication and enabled our users to accurately communicate the complex 3D problems they are having

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Challenges

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Relaunch with new features and navigation
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Difficult experience with personalisation
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High traffic site with a lot of users

“Especially our product guys loved how great this worked out! It doesn’t detach user feedback from its context.”

Results

Agile migration

Agile approach that led to multiple feedback cycles.
Successful beta testing

Used Usersnap for beta testing to get feedback early on.
Better product management

Weekly analysis and prioritization of all incoming feedback, bugs and other ideas collected with the Usersnap feedback button.
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