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Triage all user feedback in one place. Enable upvote portal to validate with your users community. Send tickets to integrations and build faster.
Usersnap's feedback board can be used to collect upvotes and comments on feature requests, plus show the status of your development. Or limit the board access so that your guests can only see their own feedback, this way they can track the progress without taking up a seat for the dashboard.
Try it for free ⟶
All-in-one place to manage and evaluate feedback! Capture sales and support tickets' insights via browser extensions. Or add feedback directly from dashboard.
Feedback management made easy with categorization options and project management features. Or forward these insights to Jira, Azure DevOps, PowerBI, Salesforce and many other platforms to enrich your user understanding.
Define the statuses for your project and the workflow you need. Manage the progress easily and track resolve time. Use the Kanban board view to drag and drop items, or use the list view with saved filters.
Each feedback is a new conversation with your user! Reply to the feedback from the dashboard and they will get an email, which they can also reply to. Enable the AI assistance to generate content for you.
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“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our user feedback workflow better.”
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“Usersnap gives our users’ a voice and helps the team to design and build solutions that fit the exact need of our users.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
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“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
.webp)
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
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