Jira + Usersnap Integration

Bug reports and evidence that land in Jira ready to act on

Usersnap captures bugs and feature requests with the context developers need and sends them to Jira Software, Jira Service Management or Jira Product Discovery. On Jira Cloud, statuses sync both ways.

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Jira issue tracking integration: Usersnap two-way sync feedback collection

Screen capture and metadata as website feedback

Report issues with screen captures & metadata

Non-technical users report issues and ideas with screenshots, annotations or a screen recording. Browser and device data come with every item, and console errors on plans that include it.

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More context for your Jira ticket and developers

Send developers the exact issue or request the user reported. On Jira Cloud, you can review and adjust the Jira fields before each item goes over.

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Sync status and Jira component fields directly from Usersnap

Two-way sync to boost issue tracking efficiency

Map status changes and sync them both ways, so product managers and stakeholders see development progress without asking. Two-way sync runs on Jira Cloud through Jira Forge.

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Know the impact by connecting user feedback

Group and label feedback to see how much a topic matters, push it into Jira Product Discovery as insights, or sync scored opportunities with Jira both ways so delivery stays tied to the evidence.

Install Usersnap from Atlassian Marketplace →More about emails →