What are the key customer feedback collection tools?

What are the key customer feedback collection tools? Well, to start with, customer feedback has the potential to transform your business’ every aspect for the better. First, start with simple methods of collecting feedback; from there, expand to more complex techniques such as usability testing and analytics. 

Common customer feedback collection tools include: 

• Surveys
• Email and Customer Contact Forms
• Social Media
• Exploratory Customer Interviews
• Usability tests
• User Behavior Analytics