Tag: product survey

The future of product leaders: building with confidence

Five wild predictions, two true stories, and some solid solutions for product leaders.

Building great products is a complex, challenging, and exhilarating job.

Totally worth it 🙃. It requires product leaders to be strategic thinkers and forward-thinking by nature, as well as to see product opportunities when others are “lost” in ambiguity.

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The Top 9 Ways To Avoid Acquiescence Bias in Online Surveys

Are you a user researcher supporting a digital product through its development lifecycle? Do you sometimes miss the in-person context when gathering insights? Maybe you’re relying on digital tools to collect feedback from users across different stages — from discovery to post-launch.

If so, you’re probably aware of how survey bias (like acquiescence bias) can creep in and skew the feedback you rely on for key product decisions.

That’s where a system like Usersnap comes in — helping you capture contextual, in-the-moment feedback at every stage of the PDLC, so you’re not just collecting data — you’re building understanding.

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Top 15 Product Survey Questions to Ask with Examples

Good product survey questions ask one thing at a time, in plain language. The fifteen below cover satisfaction, usability, pricing, missing features and churn risk, and each is phrased so the answer tells you what to do rather than how the customer feels about being asked.

If your product is doing well, the metrics should show it: usage up, churn down, more retained customers, rising MRR. When the numbers are mixed, product survey questions tell you why.

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The Best 7 Typeform Alternatives for SaaS Companies Today

You know you need insights from users of your product, but aren’t quite sure how to do it. Does that sound like a familiar challenge? Luckily, you aren’t alone. Some folks resort to Typeform to help out in getting insights, which isn’t a bad choice at all. However, there are some Typeform alternatives to keep in mind. We know it is hard just collecting customer feedback, but then making decisions out of it becomes even tougher. Recently, we asked our own customers what their struggles were, and getting significantly more customer feedback was the 2nd biggest pain point that Usersnap helps them solve.

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