The Visual Feedback Solution Teams Love

Usersnap classic is the perfect platform for teams developing digital products and web experiences. It's a collaboration space where bugs are reported and visual feedback is collected, shared and discussed.

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a team contributing to improve a web application through user feedback
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Feedback & Bug Reports

Create screenshots and bug reports right in the browser

“Reporting an issue is just one click away and the combination of a screenshot in addition to highly relevant metadata makes reproducing bugs a breeze.”

Enzo Pietzch - Jimdo a customer of Usersnap
Enzo Pietzch
Jimdo
Usersnap in action - pointing and commenting
A team collaborating in Usersnap about an visual feedback
Team Collaboration

Communicate & collaborate, all in one place, with all the information you need

Assign, label, comment, search and filter feedback to match your team's workflow.

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Integrations

Organize and send collected feedback to your team's favorite tools

Streamlined development process through integration with JIRA, Github, Trello, Intercom or any of our 30 integrations.

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Usersnap offers 20+ integrations - a list of logos of supported integrations

Everything you need
to make feedback matter

powerful widget icon

POWERFUL WIDGET
→ Desktop and Mobile browser support
→ Fast installation via HTML or CMS plugins
→ Multiple language support

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DETAILED BUG REPORTS
→ Accurate screenshots with annotations & comments
→ Client-side Javascript logs for easy debugging
→ URL, browser and screen information

advanced features icon

ADVANCED FEATURES
→ Browser extensions for feedback on any webpage
→ Widget interaction & configuration via Javascript API
→ Guest Access

enhanced workflow icon

ENHANCED WORKFLOW
→ Real-time notifications and updates
→ Automatic routing to integrations
→ Closing the feedback loop

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SECURITY AND PRIVACY
→ 100% GDPR compliance
→ Secure data transfer using SSL
→ Data masking

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ENTERPRISE
→ White labeled and branded feedback widget
→ Custom SLAs and payment options
→ Webhook integration

15 Days Free Trial - No Credit Card Needed

Usersnap Gets Projects Done Better and Faster

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