Smart product decisions come from customer feedback

Usersnap is the place for all your bug reports, feature requests, customer ratings and interview meetings. Build your product the customer-centric way.

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customer feedback on web applicationUsersnap feedback platform
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2 Million

Feedback items collected

16,895

Companies using Usersnap
GDPR compliantgdpr compliantccpa compliant
CCPA compliant

Solutions tailored for product managers, developers, UX researchers, designers & CX managers

Solve issues faster

Team members, users or customers can submit annotated screenshots with comments. Metadata such as URL, browser, screen info and console logs are captured automatically.

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Understand user preferences

Cultivate happier customers by measuring and obtaining insights that can help you make product and marketing decisions. Trend reports readily available.

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Solutions tailored for product managers, developers, UX researchers, designers & CX managers

integrations

Integrate with your favorite tools

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Integrate with your favorite tools

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Streamline issues & suggestions

Centralized feedback makes prioritizing tasks a breeze. A shorter improvement & evaluation process allows you to deliver more competitive products.

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management of feedback items
statistics of CX

Ship faster and accelerate growth

Identify usability issues and what your users think of the latest feature. Find opportunities for growth. Send the feedback to the right people via 30+ integrations, such as Jira and Zendesk.

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Improve your product experience.

Collect customer feedback for free. No credit card.

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