Zendesk Bug Tracking & Customer Support

Solve Zendesk tickets faster with the bug tracking & support integration from Usersnap.

Try it for free!

Try the Usersnap App for Zendesk

Get annotated screenshots and visual bug reports attached to every Zendesk ticket with the visual bug tracker Usersnap.
Better customer support made easy with Usersnap.

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How to set up Usersnap with Zendesk?


Register for a
Usersnap account

Get your Usersnap account and setup your first bug tracking project.



Embed the feedback button on your site or web app

Install the Usersnap feedback button on your site/web app or use our browser extensions to receive bug reports and feedback.



Add the Zendesk integration to your Usersnap project

Get your tickets directly in Zendesk for every feedback created with the Usersnap button. Here's a setup guide to connect Zendesk.

Why integrate Usersnap with Zendesk?

Zendesk bug tracking integration from Usersnap

Send annotated screenshots
& bug reports to Zendesk

Annotated screenshots attached to every Zendesk ticket helps you see the problem through your client's eyes.

The Usersnap bug tracker improves customer support with visual feedback in every Zendesk ticket.

Customer feedback & bugs,
always up-to-date inside Zendesk

Once you connect Usersnap with Zendesk, we send annotated screenshots to Zendesk every time a screenshot or bug report is created with the Usersnap feedback widget.

Zendesk bug tracking with Usersnap feedback widget
feedback widget from Usersnap feedback widget from Usersnap feedback widget from Usersnap

Empower your clients with Usersnap

Usersnap comes with easy-to-use visual feedback tools for better visual communication.

With the Zendesk integration from Usersnap, you get extended information about your client's session such as OS, browser version, screen and browser size and installed plugins.

What others say about the Usersnap bug tracking app for Zendesk

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Learn how people use Usersnap

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