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Customer Story

Customer Feedback

How tbk Creative engineers customer happiness with Usersnap

A PROUD
Usersnap CLassic
CUSTOMER

Since 2014

What our customers say

"We use Usersnap for all our projects. It’s great that Usersnap captures browser and device information to help us better debug reported issues."
Rachel Panush
Executionists
“The instant visual feedback we get from Usersnap has helped us tremendously for our product development.”
Tony Stillwell
DivvyHQ
"As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better."
Franz Tretter
Runtastic
Customer Story

Customer Feedback

Hawaiian Airlines is engineering happiness with Usersnap CX

A PROUD
Usersnap Classic
CUSTOMER

Since 2014

What our customers say

"Usersnap has significantly reduced our response time to fixing bugs, while its integration with Desk makes managing feedback from our users easier, too."
Yunchi Luo
Compass
"With Usersnap we get detailed bug reports that never require follow-up questions, satisfying both our customers and developers!"
Tony Alex Band
Ripe NCC
"Usersnap has been an invaluable resource during a project's development as well as coordinating with clients."
Fardeen Chowdhury
MediaWeb

What our customers say

"Reporting an issue is just one click away and the combination of a screenshot in addition to highly relevant metadata makes reproducing a bug a breeze."
Enzo Pietzsch
JIMDO
"Usersnap delivers exactly the information we need to get sufficient information to reproduce every issue easily."
Sabine Wahl
XIMES
If you want to speed up your development cycle, I can recommend Usersnap. Having a feedback tool in place which delivers understandable feedback and bug reports is priceless.
Jörg Sutara
Paymill

Product Development

Speed up development cycles & enhance communication with visual feedback and Usersnap Classic.
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Customer Experience

Increase customer happiness with website & product feedback
from Usersnap CX.
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"Getting detailed, visual feedback has eliminated confusion and streamlined our QA process"
Behnaz Babazadeh
AddThis