• Collect visual bug reports
• Easy use screenshots and annotations
• Technical environment context is added
• Connect to your project management tool
Over 2,500 Jira users reported issues via Usersnap this month.
Your users can draw and comment directly in the browser on items, bugs and issues. No need to use any image manipulation software or Powerpoint to annotate screenshots anymore. It’s the visual feedback and testing tool for your web projects and busy team.
Get real-time feedback. Enable your QA team to report issues faster without leaving your website or application to file issues in another tool.
Help non-technical team members
Filling out Jira issue forms is quite complicated for non-technical people. Usersnap offers a simple button to submit a feedback with visual context to improve the quality of your bug reports.
With Usersnap all issues filed to Jira are clear, with screenshot and all the technical context information to reference. Remove tedious questions like “which browser are you using?” from your development & testing processes.
Get technical context
If your engineers have all environment and context data attached to the tester’s feedback, such as URL, browser version, operating system, screen-size, etc., it’s way easier to understand your tester’s request.
Once you connect Usersnap with JIRA, every time a feedback is created with Usersnap, you will get an annotated screenshot with the necessary browser information in your JIRA project automatically.
Bring designers, developers and project managers on the same page. Make it possible with Usersnap.
Within minutes, you can integrate Jira Software (cloud/on-premise), Jira ServiceDesk and Trello with visual bug tracking of Usersnap. You will need no technical support.
You can test your web projects in BrowserStack or similar apps and capture screens on various browser versions and operating systems. Your developers can easily re-produce issues in the same environment.
In case your testing users or you want to collect feedback on websites which do not have installed the feedback widget, use our browser extensions for Chrome and Firefox.