User-Centric Product Report 2023: Drive sustainable growth 🚀
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• Collect visual bug reports
• Easy use screenshots and annotations
• Technical environment context is added
• Connect to your project management tool
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"93% of Jira Software customers said they optimized their QA process after adding Usersnap."
Your users can draw and comment directly in the browser on items, bugs and issues. No need to use any image manipulation software or Powerpoint to annotate screenshots anymore. It’s the visual feedback and testing tool for your web projects and busy team.
Try it for free ⟶.webp)
Get real-time feedback. Enable your QA team to report issues faster without leaving your website or application to file issues in another tool.
Help non-technical team members
Filling out Jira issue forms is quite complicated for non-technical people. Usersnap offers a simple button to submit a feedback with visual context to improve the quality of your bug reports.
With Usersnap all issues filed to Jira are clear, with screenshot / screen recording and all the technical context information to reference. Remove tedious questions like “which browser are you using?” from your development & testing processes.
Get technical context
If your engineers have all environment and context data attached to the tester’s feedback, such as URL, browser version, operating system, screen-size, etc., it’s way easier to understand your tester’s request.m “project ready” to “project shipped”. Do user acceptance testing (UAT) with selected customers to see if it does what it should.
Connect Usersnap with Jira Software and receive annotated screenshots in your Jira every time a bug report or feedback is created with Usersnap. And there are 2,000 more integrations available. Bring designers, developers and project managers on the same page.
Get started ⟶Once you connect Usersnap with JIRA, every time a feedback is created with Usersnap, you will get an annotated screenshot with the necessary browser information in your JIRA project automatically.
Bring designers, developers and project managers on the same page. Make it possible with Usersnap.
In case your testing users or you want to collect feedback on websites which do not have installed the feedback widget, use our browser extensions for Chrome and Firefox.
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“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our user feedback workflow better.”
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“Usersnap gives our users’ a voice and helps the team to design and build solutions that fit the exact need of our users.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
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“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
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“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
