Jira + Usersnap Integration

Collect user evidence to make confident product decisions

Get screen captures and feature requests directly in your product with Usersnap’s widgets. Empower product teams and developers to understand exactly what users say and need. 

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Jira two-way integration with Usersnap
Screen capture and metadata as website feedback

Clear user context to resolve issues faster

Make it easy for non-technical users to share issues and suggestions with screen capture tools. Automatically see the user environment data and console log errors attached to each feedback. 

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Build what users need, not your gut feeling

Send the exact user issue or request for your developers to gain the best judgement. Add or edit the ticket with all the info and Jira field selection directly in Usersnap. Streamline your actions for higher productivity.

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Jira ticket of Usersnap feedback
Sync status and Jira component fields directly from Usersnap

Two-way sync to enhance workflows

Status changes can be mapped and synced both ways to help product managers and stakeholders stay on top of development progress. Two-way installation offers greater security.

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Know the impact by connecting user feedback

Cluster and label user feedback to quantify the importance of a product topic. Or bring Usersnap into your Jira Product Discovery roadmaps as insights. See and understand the impact of your user-centric efforts.

Install Usersnap from Atlassian Marketplace →More about emails  →
Jira Product Discovery: add insights from Usersnap | User Feedback Platform

Integrate with tools you use daily

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Integrate with your favorite tools

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Build better products
with customer feedback

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