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Send your customer feedback with visual annotations to your customer service solution Intercom. Start a free trial.
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Once you connect Usersnap with Intercom, an annotated screenshot with important browser information is sent to your Intercom project every time a feedback is created with Usersnap. Bring designers, developers and project managers on the same page. Make it possible with Usersnap.
Try it for free →More about emails →
Annotated screenshots attached to every Intercom message helps you see the problem through your client's eyes. Usersnap improves your customer support with visual feedback in every Intercom message.
Try it for free →Usersnap comes with easy-to-use feedback tools for better visual communication. With the Intercom integration from Usersnap, you get extended information about your client's session such as OS and browser version, as well as screen and browser size.
Try it for free →More about emails →
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
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“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
"To sum it up, Usersnap has set new standard in how we collect feedback from our users."
Read the customer success story →More about panels →
Bring the feedback from your developers, designers, testers and clients all onto Basecamp. Usersnap has no limit for feedback senders and tickets. Save time for yourself to manage more important work.
Try it for free →Have one central platform dedicated to addressing feedback and bug reports. Sort, label & prioritize your users' feedback. Integrate it with your existing toolstack.
More about emails →.png)
15-day free trial. No credit card.
