Integrations

Intercom + Usersnap

Send your customer feedback with visual annotations to your customer service solution Intercom. Start a free trial.

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Get feedback, bugs & tasks into Intercom

Once you connect Usersnap with Intercom, an annotated screenshot with important browser information is sent to your Intercom project every time a feedback is created with Usersnap. Bring designers, developers and project managers on the same page. Make it possible with Usersnap.

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Send annotated screenshots & bug reports to Intercom

Annotated screenshots attached to every Intercom message helps you see the problem through your client's eyes. Usersnap improves your customer support with visual feedback in every Intercom message.

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Empower your customer support with Usersnap

Usersnap comes with easy-to-use feedback tools for better visual communication. With the Intercom integration from Usersnap, you get extended information about your client's session such as OS and browser version, as well as screen and browser size.

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“Usersnap has shortened our customer support cycle. Visual feedback really helps us understand and iterate faster.”

Joscha Feth

Lead Engineer

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“As a company with a wide range of products, we rely on Usersnap to manage user feedback workflows.”

Franz Tretter

Product Manager

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“In a global organization with over 2000 employees, Usersnap is essential for scaling the feedback exchange on our website.”

Gerald Haydtner

Website Marketing Manager

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“How to bring value to the end users is what the teams thrive for. And Usersnap helps us get the feedback and evidence we need to keep moving.”

Erste Bank use Usersnap for user feedback on applications

Malgorzata Fleischmann

Product Owner

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How Onshape collects feedback with Usersnap

"To sum it up, Usersnap has set new standard in how we collect feedback from our users."

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Streamline your QA and UAT

Bring the feedback from your developers, designers, testers and clients all onto Basecamp. Usersnap has no limit for feedback senders and tickets. Save time for yourself to manage more important work.

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Centralize your
customers' feedback

Have one central platform dedicated to addressing feedback and bug reports. Sort, label & prioritize your users' feedback. Integrate it with your existing toolstack.

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