Desk + Usersnap

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Why integrate Usersnap with

Send annotated screenshots
& bug reports to

Annotated screenshots attached to every case helps you see the problem through your client's eyes.

The Usersnap bug tracker improves customer support with visual feedback in every case.

How to set up Usersnap with


Register for a Usersnap account

Get your Usersnap account and setup your first bug tracking project.

Embed the feedback button on your site or web app

Install the Usersnap feedback button on your site/web app or use our browser extensions to receive bug reports and feedback.

Add the integration to your Usersnap project

Get your cases directly in your inbox for every feedback created with the Usersnap button. Here's a setup guide to connect

Customer feedback & bugs. Always up-to-date inside

Once you connect Usersnap with, we send annotated screenshots to your inbox every time a screenshot or bug report is created with the Usersnap feedback widget.

Empower your clients with Usersnap

Usersnap comes with easy-to-use visual feedback tools for better visual communication.

With the integration from Usersnap, you get extended information about your client's session such as OS, browser version, screen and browser size and installed plugins.

TwEEts about usersnap + Integrations

Product Development

Speed up development cycles & enhance communication with visual feedback and Usersnap Classic.
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Customer Experience

Increase customer happiness with website & product feedback
from Usersnap CX.
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"Getting detailed, visual feedback has eliminated confusion and streamlined our QA process"
Behnaz Babazadeh