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Every little secret about Usersnap

Connecting Usersnap with Teamwork

Usersnap can be easily connected to Teamwork Projects, as well as to Teamwork Desk.

Teamwork Projects

Go to the task tab of your Teamwork project. Under the 'Options' settings, click on 'Post Tasks via Email'.

teamwork usersnap

Please copy the project email address. You will need it when you connect Usersnap to Teamwork Project.

teamwork usersnap

Go to your Usersnap project's 3rd Party Integration tab and select Teamwork from the grid.

Integration 3rd party Usersnap ActiveCollab

Enter your Teamwork account email address and your project email address.
You can also define a subject prefix for your tasks as well as a task priority (choose 'No Priority' to ignore this setting). You can also choose to send notifications to assignees and add default task assignees.

teamwork usersnap

Click 'Save' and start sending your Usersnap screens directly to your Teamwork project.

teamwork usersnap

Teamwork Desk

Please go to the 'Email Settings' of your Inboxes and copy the 'Incoming Email'. You will need it when you connect Usersnap to Teamwork Desk.

teamwork usersnap

Go to your Usersnap project's 3rd Party Integration tab and select Teamwork from the grid.

Integration 3rd party Usersnap ActiveCollab

Enter your Teamwork account email address and your 'Incoming Email' address that you've just copied before.
You can also define a subject prefix for your tasks as well as a task priority (choose 'No Priority' to ignore this setting). You can also choose to send notifications to assignees and add default task assignees.

teamwork usersnap

Click 'Save' and start sending your Usersnap screens directly to your Teamwork project.

teamwork usersnap

Need more help connecting Usersnap to Teamwork?

Drop us an email and say hi to our team!

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Customer support using usersnap tutorial how to help@usersnap.com

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