Collect qualitative insights with a small group of beta testers before releasing your next iteration into the wild. Beta test internally or externally, and know with confidence and context where the small issues are before they become bigger ones after shipping.
looking to enhance product experiences and feature adoption
needing to know user problems before release
validating a new product solution hypothesis
Clearly identify how some users interact with an upcoming product shipment before making it available to everyone. Save time and get right-place, right-time insights.
Analyze the metadata (URL, browser, device info, and javascript errors), categorize the feedback with labels, and know where your beta release stands.
Share specific beta feedback with stakeholders to truly act on user pain points. Tag your team members, copy feedback links, or send the feedback items to integrations.
Respond to users directly in Usersnap: drill down on their beta test feedback, and close the loop with good news that you’re listening to keep them satisfied.