looking to enhance product experiences and feature adoption
needing to know user problems before release
validating a new product solution hypothesis
Clearly identify how some users interact with an upcoming product shipment before making it available to everyone. Save time and get right-place, right-time insights.
Share specific beta feedback with stakeholders to truly act on user pain points. Tag your team members, copy feedback links, or send the feedback items to integrations.
Respond to users directly in Usersnap: drill down on their beta test feedback, and close the loop with good news that you’re listening to keep them satisfied.
Google's HEART framework consists of five key metrics for the different aspects of the user experience.
Pricing and packaging your products and services is a continuous optimization process and requires profound understanding of your users, buyers, as well as competitors.
Understanding the Jobs-to-Be-Done is the cornerstone of successful product design and delivery.
Hear how customers feel about their effort required with your product.
Ask the right users at the right time to join you for a future research interview.
Confirm all testing scenarios internally in preparation for your beta release.
Make reporting issues faster for your users, with screenshots, a comment, and annotations.