2020-08-26

What type of customer survey has the highest response rate?

Short and easy-to-click customer surveys that are within the app or product offers the lowest friction which will yield in high response rate.

Design your feedback survey to as snappy as possible and employ technology that integrates with your website or app. If you put in the effort to make the survey effortless, your customers will be happy to respond and provide insightful feedback.

Category: Customer Feedback Response