Author: Rohit Verma

Bridging Internal Feedback to External Impact with Usersnap’s Browser Extension

Imagine this: you’re a Product Manager who has just launched a new feature to revolutionize the user experience. But soon after the launch, your customer support, marketing, and sales team’s feedback starts pouring in…

Some issues are critical, requiring immediate attention, while others are subtle, suggesting minor tweaks. Amidst this flood of information, you face 2 major challenges :

  1. Managing the Diversity of Feedback Channels: Colleagues and stakeholders utilize various channels like emails, Slack messages, videos, and Jira tickets to provide feedback. Some are straightforward to address, while others demand repeated follow-ups via email. This chaotic process impedes Product Managers from focusing on iterating new solutions.
  2. Deficiency in Feedback Detail: Feedback often lacks essential information. Users may not recognize Browser limitations or capabilities or their OS version  or forget to include screenshots. Inconsistent and incomplete data for troubleshooting frustrates everyone involved.
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How To Maximize Efficiency With Azure DevOps Workflows

As a product manager, I’ve firsthand witnessed the transformative impact of Azure DevOps in driving product development and project success. My role often revolves around optimizing processes, fostering team collaboration, and pushing for efficiency, all while keeping up with the brisk pace of software development.

Azure DevOps has been instrumental in managing projects effectively and elevating our team’s performance.

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Collecting feedback using 1 to 5 rating scale surveys

Ever wondered why the humble 1 to 5 rating point scale is the secret weapon of Product Managers (PMs)?

Marty Cagan, in his book “Inspired: How To Create Products Customers Love”, mentions the use of customer surveys as a tool for understanding customer needs and preferences.

Its beauty lies in its universal appeal—whether you’re navigating the digital realm or the tangible world, the 1 to 5 scale speaks a language everyone understands.

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What is the CIRCLES method? Examples and Alternatives from Senior PM

Imagine stepping into the world of product management with a product vision, secret formula and one particular feature that the industry’s luminaries use to transform raw ideas into gold consistently.

That formula exists, and it’s called the CIRCLES method.

Ready to see your ideas soar? Let’s unravel the magic of CIRCLES together.

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Google’s HEART Framework: Crafting Remarkable User Experiences ( UX )

In the competitive landscape of product management, prioritizing user satisfaction and engagement is pivotal.

Understanding User Experience (UX) is a cornerstone, making UX measurement crucial. Quantifying user interactions and analyzing engagement provide insights necessary for informed decisions, enhanced competitiveness, and superior product development.

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