‘Errors’ happen. They happen in our apps and they happen in our life. Sometimes they happen because we made mistakes. Sometimes because a system failed. Whatever the cause, these errors — and how they are handled — can have a huge impact on the way a user experiences your app.
Often overlooked, a lazy error handling and ill-constructed error messages can fill users with frustration, and make them stop using your app. A well-crafted error handling, on the other hand, can turn a moment of failure into a moment of delight.
In this article, we’ll examine how the design of apps can be optimized to prevent excessive user errors and how to create good error messages.
Continue Reading “Best practices in mobile UX design: Creating error messages!” →